<rss version="2.0" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:trackback="http://madskills.com/public/xml/rss/module/trackback/" xmlns:wfw="http://wellformedweb.org/CommentAPI/" xmlns:slash="http://purl.org/rss/1.0/modules/slash/" xmlns:media="http://search.yahoo.com/mrss/" xmlns:evnet="http://www.mscommunities.com/rssmodule/" xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd"><channel><title>Bill Crounse, MD</title><atom:link rel="self" type="application/rss+xml" href="http://www.on10.net/blogs/bcrounse/feed/ipod/default.aspx" /><itunes:summary>This is Bill Crounse, MD's blog on 10.</itunes:summary><itunes:author>bcrounse</itunes:author><image><url>http://mschnlnine.vo.llnwd.net/d1/Dev/App_Themes/Channel10/images/feedimage.png</url><title>Bill Crounse, MD</title><link>http://on10.net/blogs/bcrounse/</link></image><itunes:image href="http://mschnlnine.vo.llnwd.net/d1/Dev/App_Themes/Channel10/images/feedimage.png" /><itunes:category text="Technology" /><description>This is Bill Crounse, MD's blog on 10.</description><link>http://on10.net/blogs/bcrounse/</link><language>en-us</language><pubDate>Wed, 07 Nov 2007 03:35:14 GMT</pubDate><lastBuildDate>Wed, 07 Nov 2007 03:35:14 GMT</lastBuildDate><generator>EvNet (EvNet, Version=1.0.3143.743, Culture=neutral, PublicKeyToken=null)</generator><item><title>Missing Dr. Bill?  Visit HealthBlog</title><description>To my loyal readers/listeners/viewers on Channel 10;&lt;br /&gt;&lt;br /&gt;You may have noticed that I haven't posted anything lately to my Blog on Channel 10 (other than the &lt;a href="http://www.on10.net/Blogs/laura/a-visit-with-microsoft-research-innovations-in-data-input-and-navigation/" target="_blank"&gt;video&lt;/a&gt; we just did with my colleagues at Microsoft Research).&amp;nbsp; Don't fret.&amp;nbsp; I haven't abandoned my rants and raves on&amp;nbsp;the healthcare IT industry.&amp;nbsp; We just decided that it didn't make sense anymore&amp;nbsp;for me to duplicate the&amp;nbsp;material I've been writing for my&amp;nbsp;other&amp;nbsp;more widely read blog, &lt;a href="http://blogs.msdn.com/healthblog/"&gt;HealthBlog&lt;/a&gt;, on Channel 10.&amp;nbsp; So if you've been missing me, link yourself over to HealthBlog and catch up on all that's new in healthcare.&amp;nbsp; Better yet, subscribe to the RSS feed.&lt;br /&gt;&lt;br /&gt;Best always,&lt;br /&gt;&lt;br /&gt;Bill Crounse, MD&amp;nbsp;&amp;nbsp; Worldwide Health Director&amp;nbsp;&amp;nbsp; &lt;a href="http://www.microsoft.com"&gt;Microsoft Corporation&lt;/a&gt;&lt;img src="http://on10.net/19640/WebViewBug.aspx?EVT=0" height="1" width="1" alt="" /&gt;</description><comments>http://on10.net/blogs/bcrounse/Missing-Dr-Bill-Visit-HealthBlog/</comments><itunes:summary>To my loyal readers/listeners/viewers on Channel 10;You may have noticed that I haven't posted anything lately to my Blog on Channel 10 (other than the video we just did with my colleagues at Microsoft Research).&amp;nbsp; Don't fret.&amp;nbsp; I haven't abandoned my rants and raves on&amp;nbsp;the healthcare IT industry.&amp;nbsp; We just decided that it didn't make sense anymore&amp;nbsp;for me to duplicate the&amp;nbsp;material I've been writing for my&amp;nbsp;other&amp;nbsp;more widely read blog, HealthBlog, on Channel 10.&amp;nbsp; So if you've been missing me, link yourself over to HealthBlog and catch up on all that's new in healthcare.&amp;nbsp; Better yet, subscribe to the RSS feed.Best always,Bill Crounse, MD&amp;nbsp;&amp;nbsp; Worldwide Health Director&amp;nbsp;&amp;nbsp; Microsoft Corporation</itunes:summary><link>http://on10.net/blogs/bcrounse/Missing-Dr-Bill-Visit-HealthBlog/</link><pubDate>Wed, 07 Nov 2007 03:35:00 GMT</pubDate><guid isPermaLink="true">http://on10.net/blogs/bcrounse/Missing-Dr-Bill-Visit-HealthBlog/</guid><evnet:views>577</evnet:views><evnet:viewtrackingurl>http://on10.net/19640/WebViewBug.aspx?EVT=0</evnet:viewtrackingurl><evnet:previewtext>To my loyal readers/listeners/viewers on Channel 10;You may have noticed that I haven't posted anything lately to my Blog on Channel 10 (other than the video we just did with my colleagues at Microsoft Research).&amp;nbsp; Don't fret.&amp;nbsp; I haven't abandoned my rants and raves on&amp;nbsp;the healthcare&amp;#8230;</evnet:previewtext><dc:creator>bcrounse</dc:creator><itunes:author>bcrounse</itunes:author><slash:comments>1</slash:comments><wfw:commentRss>http://on10.net/blogs/bcrounse/Missing-Dr-Bill-Visit-HealthBlog/RSS/</wfw:commentRss><trackback:ping>http://on10.net/19640/Trackback.aspx</trackback:ping><category>blogs</category><category>HealthBlog</category><category>Healthcare IT industry</category></item><item><title>Microsoft HealthVault:  Search, Store and Connect Health Information</title><description>&lt;p&gt;
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&lt;p&gt;As a physician, I know how important it is to have access to&amp;nbsp;my patient's health information.&amp;nbsp;&amp;nbsp; As a patient, I know how frustrating it is to have my health information scattered across multiple doctors, ambulatory clinics and hospitals.&amp;nbsp; As a care manager for my elderly parents, I've experienced firsthand how difficult it is to keep track of their&amp;nbsp;doctor appointments, medications, and medical problems.&lt;/p&gt;
&lt;p&gt;Today, in Washington, D.C., Microsoft is announcing a new&amp;nbsp;tool that will begin to bring order to this chaos.&amp;nbsp; It's called &lt;a href="http://www.healthvault.com/" target="_blank"&gt;&lt;strong&gt;HealthVault&lt;/strong&gt;&lt;/a&gt;;&amp;nbsp;an environment of new online services to&amp;nbsp;help people&amp;nbsp;&lt;strong&gt;SEARCH&lt;/strong&gt;, &lt;strong&gt;STORE&lt;/strong&gt; and &lt;strong&gt;CONNECT&lt;/strong&gt; their health information, putting them in control of&amp;nbsp; their, and their family’s health and wellness.&lt;/p&gt;
&lt;p&gt;HealthVault, designed with security and privacy in mind, is built on the principle that people should have a copy of their own health information,&amp;nbsp;have control over it, and&amp;nbsp;be able to share their information with whomever they choose.&amp;nbsp;&amp;nbsp;I think many people are going to proclaim, "It's about time!".&lt;/p&gt;
&lt;p&gt;Using HealthVault, people&amp;nbsp;will be able to store and control an array of health information, including prescription medication lists, health histories, hospital discharge summaries, lab results, fitness data and search results.&lt;/p&gt;
&lt;p&gt;&lt;a href="http://on10.net/link/fd254cc7-add1-41db-af57-443e6c9ef4a7/"&gt;&lt;img height="359" src="http://on10.net/link/97a76d62-b3e1-42dd-ae23-11452293299a/" width="477" border="0" /&gt;&lt;/a&gt; &lt;/p&gt;
&lt;p&gt;In addition to being a place to securely store and share personal&amp;nbsp;health information, people can also use HealthVault to access and put to practical use a variety of new health services and home health&amp;nbsp;medical devices. 
&lt;p&gt;&lt;strong&gt;&lt;a href="http://www.healthvault.com/" target="_blank"&gt;Microsoft HealthVault Connection Center&lt;/a&gt;&lt;/strong&gt;&amp;nbsp;will&amp;nbsp;make it possible for people to upload health-related data, such as that taken from blood-pressure cuffs, heart rate monitors, blood glucose monitors and peak flow meters. The technology is straightforward and makes it easy to confidently share health information with family, caregivers or physicians.&amp;nbsp;With the support of partners that will develop these services and devices, Microsoft has committed to a platform that is free to consumers, inclusive of industry standards and trusted through robust privacy and security safeguards. 
&lt;p&gt;Speaking of privacy and security,&amp;nbsp;I know that nothing is more important when it comes to your personal&amp;nbsp;health information.&amp;nbsp;&amp;nbsp;The HealthVault platform is underpinned by the following clear, strong health privacy commitments: 
&lt;ul&gt;
&lt;li&gt;The Microsoft HealthVault record you create is controlled by you. 
&lt;li&gt;You decide what goes into your HealthVault record. 
&lt;li&gt;You decide who can see and use your information on a case by&amp;nbsp; case basis. 
&lt;li&gt;Microsoft does not use your health information for commercial purposes unless you are asked and&amp;nbsp;you clearly tell Microsoft they may.&lt;/li&gt;&lt;/li&gt;&lt;/li&gt;&lt;/li&gt;&lt;/ul&gt;
&lt;p&gt;Rest assured,&amp;nbsp;we know that transforming healthcare is an incredibly complex challenge – one which no single organization can solve alone. It will require the participation of leaders in every sector of the healthcare ecosystem if success is to be achieved.&amp;nbsp; However, with Microsoft's&amp;nbsp;broad customer reach, extensive software platform and broad partner community, we believe that we have the depth and breadth required to help transform the way people and providers connect with health information and &amp;nbsp;services.&amp;nbsp; &lt;/p&gt;
&lt;p&gt;You can learn more about today's launch of&amp;nbsp;HealthVault&amp;nbsp;by clicking on&amp;nbsp;this video clip&amp;nbsp;with&amp;nbsp;Microsoft Health Solutions Group Corporate VP, &lt;a href="http://www.microsoft.com/presspass/exec/pneupert/default.mspx" target="_blank"&gt;Peter Neupert&lt;/a&gt;&amp;nbsp;and&amp;nbsp;Dr. Deborah Peel, founder of the Patient Privacy Rights Foundation. 
&lt;p&gt;&lt;a href="http://on10.net/link/2cc7e79f-716c-4a37-83bc-d7ecc0dc1bb3/"&gt;&lt;img height="187" alt="Tile.jpg" src="http://on10.net/link/f8f1be46-7ee6-4ff8-8d31-6ebded73b9e6/" width="240" border="0" /&gt;&lt;/a&gt; 
&lt;p&gt;I'm pleased to&amp;nbsp;announce&amp;nbsp;that more than 40 other innovative organizations – from leading medical providers, health management device manufacturers, and national health agencies&amp;nbsp;are embarking with us on this challenge&amp;nbsp;to bring the health industry into the Internet age.&amp;nbsp; We invite the rest of the health industry to join us.&amp;nbsp; 
&lt;p&gt;&amp;nbsp; 
&lt;p&gt;Bill Crounse, MD&amp;nbsp;&amp;nbsp; Worldwide Health Director&amp;nbsp;&amp;nbsp; &lt;a href="http://www.microsoft.com/" target="_blank"&gt;Microsoft Corporation&lt;/a&gt;&lt;/p&gt;&lt;/p&gt;&lt;/p&gt;&lt;/p&gt;&lt;/p&gt;&lt;/p&gt;&lt;/p&gt;&lt;/p&gt;&lt;img src="http://on10.net/19054/WebViewBug.aspx?EVT=0" height="1" width="1" alt="" /&gt;</description><comments>http://on10.net/blogs/bcrounse/Microsoft-HealthVault-A-Place-to-Search-Store-and-Connect-Health-Information-for-You-and-Your-Family/</comments><itunes:summary>
				
						
						
						
						
						
						
				
		
As a physician, I know how important it is to have access to&amp;nbsp;my patient's health information.&amp;nbsp;&amp;nbsp; As a patient, I know how frustrating it is to have my health information scattered across multiple doctors, ambulatory clinics and hospitals.&amp;nbsp; As a care manager for my elderly parents, I've experienced firsthand how difficult it is to keep track of their&amp;nbsp;doctor appointments, medications, and medical problems.
Today, in Washington, D.C., Microsoft is announcing a new&amp;nbsp;tool that will begin to bring order to this chaos.&amp;nbsp; It's called HealthVault;&amp;nbsp;an environment of new online services to&amp;nbsp;help people&amp;nbsp;SEARCH, STORE and CONNECT their health information, putting them in control of&amp;nbsp; their, and their family’s health and wellness.
HealthVault, designed with security and privacy in mind, is built on the principle that people should have a copy of their own health information,&amp;nbsp;have control over it, and&amp;nbsp;be able to share their information with whomever they choose.&amp;nbsp;&amp;nbsp;I think many people are going to proclaim, "It's about time!".
Using HealthVault, people&amp;nbsp;will be able to store and control an array of health information, including prescription medication lists, health histories, hospital discharge summaries, lab results, fitness data and search results.
 
In addition to being a place to securely store and share personal&amp;nbsp;health information, people can also use HealthVault to access and put to practical use a variety of new health services and home health&amp;nbsp;medical devices. 
Microsoft HealthVault Connection Center&amp;nbsp;will&amp;nbsp;make it possible for people to upload health-related data, such as that taken from blood-pressure cuffs, heart rate monitors, blood glucose monitors and peak flow meters. The technology is straightforward and makes it easy to confidently share health information with family, caregivers or physicians.&amp;nbsp;With the support of partners that will develop these services and devices, Microsoft has committed to a platform that is free to consumers, inclusive of industry standards and trusted through robust privacy and security safeguards. 
Speaking of privacy and security,&amp;nbsp;I know that nothing is more important when it comes to your personal&amp;nbsp;health information.&amp;nbsp;&amp;nbsp;The HealthVault platform is underpinned by the following clear, strong health privacy commitments: 

The Microsoft HealthVault record you create is controlled by you. 
You decide what goes into your HealthVault record. 
You decide who can see and use your information on a case by&amp;nbsp; case basis. 
Microsoft does not use your health information for commercial purposes unless you are asked and&amp;nbsp;you clearly tell Microsoft they may.
Rest assured,&amp;nbsp;we know that transforming healthcare is an incredibly complex challenge – one which no single organization can solve alone. It will require the participation of leaders in every sector of the healthcare ecosystem if success is to be achieved.&amp;nbsp; However, with Microsoft's&amp;nbsp;broad customer reach, extensive software platform and broad partner community, we believe that we have the depth and breadth required to help transform the way people and providers connect with health information and &amp;nbsp;services.&amp;nbsp; 
You can learn more about today's launch of&amp;nbsp;HealthVault&amp;nbsp;by clicking on&amp;nbsp;this video clip&amp;nbsp;with&amp;nbsp;Microsoft Health Solutions Group Corporate VP, Peter Neupert&amp;nbsp;and&amp;nbsp;Dr. Deborah Peel, founder of the Patient Privacy Rights Foundation. 
 
I'm pleased to&amp;nbsp;announce&amp;nbsp;that more than 40 other innovative organizations – from leading medical providers, health management device manufacturers, and national health agencies&amp;nbsp;are embarking with us on this challenge&amp;nbsp;to bring the health industry into the Internet age.&amp;nbsp; We invite the rest of the health industry to join us.&amp;nbsp; 
&amp;nbsp; 
Bill Crounse, MD&amp;nbsp;&amp;nbsp; Worldwide Health Director&amp;nbsp;&amp;nbsp; Microsoft Corporation</itunes:summary><link>http://on10.net/blogs/bcrounse/Microsoft-HealthVault-A-Place-to-Search-Store-and-Connect-Health-Information-for-You-and-Your-Family/</link><pubDate>Thu, 04 Oct 2007 17:45:00 GMT</pubDate><guid isPermaLink="true">http://on10.net/blogs/bcrounse/Microsoft-HealthVault-A-Place-to-Search-Store-and-Connect-Health-Information-for-You-and-Your-Family/</guid><evnet:views>734</evnet:views><evnet:viewtrackingurl>http://on10.net/19054/WebViewBug.aspx?EVT=0</evnet:viewtrackingurl><evnet:previewtext>	
						
						
						
						
						
						
				
		
As a physician, I know how important it is to have access to&amp;nbsp;my patient's health information.&amp;nbsp;&amp;nbsp; As a patient, I know how frustrating it is to have my health information scattered across multiple doctors, ambulatory clinics&amp;#8230;</evnet:previewtext><dc:creator>bcrounse</dc:creator><itunes:author>bcrounse</itunes:author><slash:comments>1</slash:comments><wfw:commentRss>http://on10.net/blogs/bcrounse/Microsoft-HealthVault-A-Place-to-Search-Store-and-Connect-Health-Information-for-You-and-Your-Family/RSS/</wfw:commentRss><trackback:ping>http://on10.net/19054/Trackback.aspx</trackback:ping><category>health</category><category>Health Information</category><category>Health IT</category><category>HealthVault</category><category>Microsoft</category><category>Privacy</category><category>search</category><category>Security</category><category>Wellness</category></item><item><title>If Disney Did Healthcare: Part 2</title><description>&lt;p&gt;&amp;nbsp;&lt;br /&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;a href="http://on10.net/link/3b6afdd6-f6d0-401b-b836-a977f48bf095/"&gt;&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;Last April I posted a piece on this Blog entitled "&lt;a href="http://blogs.msdn.com/healthblog/archive/2007/04/12/if-disney-did-healthcare.aspx" target="_blank"&gt;If Disney Did Healthcare&lt;/a&gt;".&amp;nbsp; I commented that there was a lot the healthcare industry could learn from Disney&amp;nbsp;about customer service, customer experience,&amp;nbsp;and customer satisfaction.&amp;nbsp; It&amp;nbsp;was one of those posts that generated a number of comments.&amp;nbsp; The following month, I posted a piece&amp;nbsp;called "&lt;a href="http://blogs.msdn.com/healthblog/archive/2007/05/02/if-wal-mart-did-healthcare.aspx" target="_blank"&gt;If Wal-Mart Did Healthcare&lt;/a&gt;" where I discussed some of the&amp;nbsp;factors contributing to the rapid growth of the retail health clinic industry and its focus on customer relationship management, convenience, value, and price transparency.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Yesterday,&amp;nbsp;I received&amp;nbsp;an e-mail from Jake Poore, President of a consulting firm called Integrated Loyalty Systems.&amp;nbsp;&amp;nbsp; As soon as I read it, I just knew I had to share it with&amp;nbsp;Channel 10&amp;nbsp;readers.&amp;nbsp; So, here it is:&amp;nbsp;&lt;br /&gt;&amp;nbsp; 
&lt;p&gt;****************** 
&lt;p&gt;&lt;img height="55" src="http://www.wecreateloyalty.com/images/general/header-main.jpg" width="162" align="left" border="0" /&gt; 
&lt;p&gt;&amp;nbsp; 
&lt;p&gt;&amp;nbsp; 
&lt;p&gt;&amp;nbsp; 
&lt;p&gt;&lt;br /&gt;Bill: 
&lt;p&gt;I enjoyed reading your April Blog regarding Disney and Healthcare, mainly because that is exactly what I chose to do in my life...translate Disney service and leadership principles into healthcare delivery of care. I went from the happiest place on earth to...well, healthcare (smile). 
&lt;p&gt;My career at Disney spanned nearly two decades and I created and managed the healthcare consulting team at the Disney Institute for 6 years, but it was obvious we were only allowed to be a benchmarking company and unable to help clients take it through fruition. Not anymore. For the past 6 years my team of ex-Disney and Southwest Airline execs have done just that. I invite you to visit my web site&amp;nbsp;&lt;a href="http://www.wecreateloyalty.com/"&gt;www.WeCreateLoyalty.com&lt;/a&gt;&amp;nbsp;or call me&amp;nbsp;so I can&amp;nbsp;share many of the tools of how we are changing the face of healthcare one hospital at a time! 
&lt;p&gt;Kindest regards,&lt;br /&gt;&amp;nbsp; 
&lt;p&gt;Jake&lt;br /&gt;&amp;nbsp;&lt;br /&gt;
&lt;p&gt;****************** 
&lt;p&gt;So there you have it.&amp;nbsp; Hospitals can now learn from &lt;a href="http://disney.go.com/index" target="_blank"&gt;Disney&lt;/a&gt; (and &lt;a href="http://www.southwest.com/" target="_blank"&gt;Southwest&lt;/a&gt;) on how to transform their industry to better serve patients.&amp;nbsp; And yes, I know that healthcare with all its complexities, regulations, bizarre market dynamics, etc. is a very different business than theme parks or airlines.&amp;nbsp; But then again, some of the most dynamic and successful&amp;nbsp;healthcare organizations, including many that I have personally had an opportunity to advise, have&amp;nbsp;revolutionized &amp;nbsp;the way they do business by studying&amp;nbsp;the best practices of other industries; &lt;a href="http://www.denverhealth.org/portal/" target="_blank"&gt;Denver Health&lt;/a&gt; and &lt;a href="http://www.vmmc.org/" target="_blank"&gt;Virginia Mason Medical Center&lt;/a&gt; being just two examples that come to mind. 
&lt;p&gt;And by the way, since contemporary information technology is such a vital component of&amp;nbsp;the organizational transformation that is needed in the healthcare industry, I invite you to that conversation as well.&amp;nbsp; &lt;a href="http://www.microsoft.com/" target="_blank"&gt;We&lt;/a&gt; have an entire team of folks who would be delighted to tell you more. &lt;br /&gt;&lt;br /&gt;
&lt;p&gt;Bill Crounse, MD&amp;nbsp;&amp;nbsp; Worldwide Health Director&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;a href="http://www.microsoft.com/" target="_blank"&gt;Microsoft Corporation&lt;/a&gt;&lt;/p&gt;&lt;/p&gt;&lt;/p&gt;&lt;/p&gt;&lt;/p&gt;&lt;/p&gt;&lt;/p&gt;&lt;/p&gt;&lt;/p&gt;&lt;/p&gt;&lt;/p&gt;&lt;/p&gt;&lt;/p&gt;&lt;/p&gt;&lt;/p&gt;&lt;img src="http://on10.net/18911/WebViewBug.aspx?EVT=0" height="1" width="1" alt="" /&gt;</description><comments>http://on10.net/blogs/bcrounse/If-Disney-Did-Healthcare-Part-2/</comments><itunes:summary>&amp;nbsp;&amp;nbsp;
&amp;nbsp;Last April I posted a piece on this Blog entitled "If Disney Did Healthcare".&amp;nbsp; I commented that there was a lot the healthcare industry could learn from Disney&amp;nbsp;about customer service, customer experience,&amp;nbsp;and customer satisfaction.&amp;nbsp; It&amp;nbsp;was one of those posts that generated a number of comments.&amp;nbsp; The following month, I posted a piece&amp;nbsp;called "If Wal-Mart Did Healthcare" where I discussed some of the&amp;nbsp;factors contributing to the rapid growth of the retail health clinic industry and its focus on customer relationship management, convenience, value, and price transparency.&amp;nbsp;
Yesterday,&amp;nbsp;I received&amp;nbsp;an e-mail from Jake Poore, President of a consulting firm called Integrated Loyalty Systems.&amp;nbsp;&amp;nbsp; As soon as I read it, I just knew I had to share it with&amp;nbsp;Channel 10&amp;nbsp;readers.&amp;nbsp; So, here it is:&amp;nbsp;&amp;nbsp; 
****************** 
 
&amp;nbsp; 
&amp;nbsp; 
&amp;nbsp; 
Bill: 
I enjoyed reading your April Blog regarding Disney and Healthcare, mainly because that is exactly what I chose to do in my life...translate Disney service and leadership principles into healthcare delivery of care. I went from the happiest place on earth to...well, healthcare (smile). 
My career at Disney spanned nearly two decades and I created and managed the healthcare consulting team at the Disney Institute for 6 years, but it was obvious we were only allowed to be a benchmarking company and unable to help clients take it through fruition. Not anymore. For the past 6 years my team of ex-Disney and Southwest Airline execs have done just that. I invite you to visit my web site&amp;nbsp;www.WeCreateLoyalty.com&amp;nbsp;or call me&amp;nbsp;so I can&amp;nbsp;share many of the tools of how we are changing the face of healthcare one hospital at a time! 
Kindest regards,&amp;nbsp; 
Jake&amp;nbsp;
****************** 
So there you have it.&amp;nbsp; Hospitals can now learn from Disney (and Southwest) on how to transform their industry to better serve patients.&amp;nbsp; And yes, I know that healthcare with all its complexities, regulations, bizarre market dynamics, etc. is a very different business than theme parks or airlines.&amp;nbsp; But then again, some of the most dynamic and successful&amp;nbsp;healthcare organizations, including many that I have personally had an opportunity to advise, have&amp;nbsp;revolutionized &amp;nbsp;the way they do business by studying&amp;nbsp;the best practices of other industries; Denver Health and Virginia Mason Medical Center being just two examples that come to mind. 
And by the way, since contemporary information technology is such a vital component of&amp;nbsp;the organizational transformation that is needed in the healthcare industry, I invite you to that conversation as well.&amp;nbsp; We have an entire team of folks who would be delighted to tell you more. 
Bill Crounse, MD&amp;nbsp;&amp;nbsp; Worldwide Health Director&amp;nbsp;&amp;nbsp;&amp;nbsp; Microsoft Corporation</itunes:summary><link>http://on10.net/blogs/bcrounse/If-Disney-Did-Healthcare-Part-2/</link><pubDate>Thu, 20 Sep 2007 01:50:00 GMT</pubDate><guid isPermaLink="true">http://on10.net/blogs/bcrounse/If-Disney-Did-Healthcare-Part-2/</guid><evnet:views>544</evnet:views><evnet:viewtrackingurl>http://on10.net/18911/WebViewBug.aspx?EVT=0</evnet:viewtrackingurl><evnet:previewtext>&amp;nbsp;&amp;nbsp;
&amp;nbsp;Last April I posted a piece on this Blog entitled "If Disney Did Healthcare".&amp;nbsp; I commented that there was a lot the healthcare industry could learn from Disney&amp;nbsp;about customer service, customer experience,&amp;nbsp;and customer satisfaction.&amp;nbsp; It&amp;nbsp;was one of those&amp;#8230;</evnet:previewtext><dc:creator>bcrounse</dc:creator><itunes:author>bcrounse</itunes:author><slash:comments>0</slash:comments><wfw:commentRss>http://on10.net/blogs/bcrounse/If-Disney-Did-Healthcare-Part-2/RSS/</wfw:commentRss><trackback:ping>http://on10.net/18911/Trackback.aspx</trackback:ping><category>customer satisfaction</category><category>customer service</category><category>Disney</category><category>ICT</category><category>IT</category><category>Microsoft</category><category>organizational transformation</category><category>quality</category><category>southwest</category></item><item><title>Microsoft Healthcare Common User Interface: Now available free worldwide</title><description>&lt;p&gt;
		&lt;/p&gt;
&lt;p&gt;Anyone who works in healthcare knows that many of today’s clinical software applications leave a lot to be desired when it comes to “user experience”.&amp;nbsp; Unlike ubiquitous, commodity software used in other businesses, healthcare applications are highly proprietary and often based on legacy technologies.&amp;nbsp; Clinicians find that much of what’s available today is often too hard to use.&amp;nbsp; Becoming proficient on these clinical applications requires lots of training and that can mean taking already scarce healthcare workers off-line for days or weeks at a time.&amp;nbsp; Worse yet, even if clinicians become proficient on one vendor’s solution, they are likely to encounter something entirely different in every hospital where they work, requiring even more training.&amp;nbsp; But what if there was a common, more standardized user interface for clinical applications?&amp;nbsp; What if the user experience was pretty much the same no matter where a clinician worked?&amp;nbsp; Would doctors, nurses and other clinical workers be better served? 
&lt;p&gt;&lt;a href="http://www.on10.net/Blogs/bcrounse/a-common-user-interface-to-clinical-systems/" target="_blank"&gt;Last July on this Blog&lt;/a&gt; I&amp;nbsp;told you about&amp;nbsp;an ambitious project to develop a standardized user interface to administrative and clinical systems.&amp;nbsp; The&amp;nbsp;project was&amp;nbsp;launched more than a year ago by Microsoft and the United Kingdom’s National Health Service.&amp;nbsp; It is&amp;nbsp;part of a country-wide upgrade of the data spine,&amp;nbsp;clinical and administrative applications used by the NHS. &lt;br /&gt;&lt;br /&gt;
&lt;p&gt;&lt;a href="http://on10.net/link/2c66cec0-a6df-4c54-803e-706243ff7a1d/"&gt;&lt;img height="289" src="http://on10.net/link/85da0f30-cb9f-48ef-a40a-cef043b5a583/" width="385" border="0" /&gt;&lt;/a&gt; 
&lt;p&gt;&lt;br /&gt;Based on that work, Microsoft&amp;nbsp;has launched&amp;nbsp; &lt;a href="http://www.mscui.org/" target="_blank"&gt;The Microsoft Health Common User Interface&lt;/a&gt; (CUI) web site.&amp;nbsp; It&amp;nbsp;provides Design Guidance and controls&amp;nbsp;that allow a new generation of safer, more usable and compelling health applications to be quickly and easily created. In this special &lt;a href="http://www.on10.net/link/6e14757c-04f4-4649-ace0-4e21887f5e1c/" target="_blank"&gt;video edition&lt;/a&gt;&amp;nbsp;of my &lt;a href="http://www.microsoft.com/industry/healthcare/providers/businessvalue/housecalls/audiocastoverview.mspx" target="_blank"&gt;House Calls for Healthcare Professionals&lt;/a&gt; series, we take a look at&amp;nbsp;the the work that's been going on&amp;nbsp;at the NHS and how that work, through the MSCUI,&amp;nbsp;now offers promise&amp;nbsp;to improve worker satisfaction and patient safety around the world.&amp;nbsp; Enjoy the show! 
&lt;p&gt;&amp;nbsp; 
&lt;p&gt;Bill Crounse, MD&amp;nbsp;&amp;nbsp;&amp;nbsp; Worldwide Health Director&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;a href="http://www.microsoft.com/" target="_blank"&gt;Microsoft Corporation&lt;/a&gt; 
&lt;p&gt;&amp;nbsp; 
&lt;p&gt;Downloads: &lt;a href="http://www.on10.net/link/997f8ca4-c3b2-41af-a7d1-b622982da616/"&gt;&lt;img alt="iPod" src="http://www.on10.net/App_Themes/default/images/icons/ipod_16.jpg" /&gt;&amp;nbsp;iPod&lt;/a&gt;, &lt;a href="http://www.on10.net/link/e1d21156-91f3-47ef-9f1a-b4f9a00f70a6/"&gt;&lt;img alt="MP3" src="http://www.on10.net/App_Themes/default/images/icons/mp3_16.gif" /&gt;&amp;nbsp;MP3&lt;/a&gt;, &lt;a href="http://www.on10.net/link/8e6708e4-912f-47c5-8905-c810ad2f3908/"&gt;&lt;img alt="PSP" src="http://www.on10.net/App_Themes/default/images/icons/psp_16.jpg" /&gt;&amp;nbsp;PSP&lt;/a&gt;, &lt;a href="http://www.on10.net/link/6e14757c-04f4-4649-ace0-4e21887f5e1c/"&gt;&lt;img alt="WMA" src="http://www.on10.net/App_Themes/default/images/icons/wmv_16.jpg" /&gt;&amp;nbsp;WMA&lt;/a&gt;, &lt;a href="http://www.on10.net/link/dbb9d787-23c0-49be-b9de-d74f4147bf27/"&gt;&lt;img alt="WMV" src="http://www.on10.net/App_Themes/default/images/icons/wmv_16.jpg" /&gt;&amp;nbsp;WMV&lt;/a&gt;, &lt;a href="http://www.on10.net/link/a4d933c3-0864-40e1-855b-7d0f3375a409/"&gt;&lt;img alt="WMV (High)" src="http://www.on10.net/App_Themes/default/images/icons/wmv_16.jpg" /&gt;&amp;nbsp;WMV (High)&lt;/a&gt;, &lt;a href="http://www.on10.net/link/913f4884-53f1-41a7-b40b-68e87c712c84/"&gt;&lt;img alt="Zune" src="http://www.on10.net/App_Themes/default/images/icons/zune_16.gif" /&gt;&amp;nbsp;Zune&lt;/a&gt; 
&lt;p&gt;&lt;b&gt;&lt;br /&gt;Program Guests&lt;/b&gt; 
&lt;p&gt;&lt;b&gt;Dr. Mike Bainbridge&lt;/b&gt; is a former general medical practitioner who now leads the Clinical Architecture team at NHS Connecting for&lt;br /&gt;Health, a group that delivers innovations in hardware design, clinical interface design and interfaces to the electronic medical record for both healthcare professionals and citizens. 
&lt;p&gt;&lt;b&gt;Stephen Corbett&lt;/b&gt; is Head of UI Design for NHS Connecting for Health where he evangelizes the user-centred design approach to building software.&amp;nbsp; Since graduating in Ergonomics in 1988, he has been working in the field of software usability in various industries. 
&lt;p&gt;&lt;b&gt;Andrew Kirby&lt;/b&gt; is a Director at Microsoft UK where he is responsible for the delivery of solutions and services to the National Health Service which includes the delivery of the Common User Interface Programme.&lt;/p&gt;&lt;/p&gt;&lt;/p&gt;&lt;/p&gt;&lt;/p&gt;&lt;/p&gt;&lt;/p&gt;&lt;/p&gt;&lt;/p&gt;&lt;/p&gt;&lt;/p&gt;&lt;/p&gt;&lt;img src="http://on10.net/18823/WebViewBug.aspx?EVT=0" height="1" width="1" alt="" /&gt;</description><comments>http://on10.net/blogs/bcrounse/Microsoft-Healthcare-Common-User-Interface-Now-available-free-worldwide/</comments><itunes:summary>
		
Anyone who works in healthcare knows that many of today’s clinical software applications leave a lot to be desired when it comes to “user experience”.&amp;nbsp; Unlike ubiquitous, commodity software used in other businesses, healthcare applications are highly proprietary and often based on legacy technologies.&amp;nbsp; Clinicians find that much of what’s available today is often too hard to use.&amp;nbsp; Becoming proficient on these clinical applications requires lots of training and that can mean taking already scarce healthcare workers off-line for days or weeks at a time.&amp;nbsp; Worse yet, even if clinicians become proficient on one vendor’s solution, they are likely to encounter something entirely different in every hospital where they work, requiring even more training.&amp;nbsp; But what if there was a common, more standardized user interface for clinical applications?&amp;nbsp; What if the user experience was pretty much the same no matter where a clinician worked?&amp;nbsp; Would doctors, nurses and other clinical workers be better served? 
Last July on this Blog I&amp;nbsp;told you about&amp;nbsp;an ambitious project to develop a standardized user interface to administrative and clinical systems.&amp;nbsp; The&amp;nbsp;project was&amp;nbsp;launched more than a year ago by Microsoft and the United Kingdom’s National Health Service.&amp;nbsp; It is&amp;nbsp;part of a country-wide upgrade of the data spine,&amp;nbsp;clinical and administrative applications used by the NHS. 
 
Based on that work, Microsoft&amp;nbsp;has launched&amp;nbsp; The Microsoft Health Common User Interface (CUI) web site.&amp;nbsp; It&amp;nbsp;provides Design Guidance and controls&amp;nbsp;that allow a new generation of safer, more usable and compelling health applications to be quickly and easily created. In this special video edition&amp;nbsp;of my House Calls for Healthcare Professionals series, we take a look at&amp;nbsp;the the work that's been going on&amp;nbsp;at the NHS and how that work, through the MSCUI,&amp;nbsp;now offers promise&amp;nbsp;to improve worker satisfaction and patient safety around the world.&amp;nbsp; Enjoy the show! 
&amp;nbsp; 
Bill Crounse, MD&amp;nbsp;&amp;nbsp;&amp;nbsp; Worldwide Health Director&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Microsoft Corporation 
&amp;nbsp; 
Downloads: &amp;nbsp;iPod, &amp;nbsp;MP3, &amp;nbsp;PSP, &amp;nbsp;WMA, &amp;nbsp;WMV, &amp;nbsp;WMV (High), &amp;nbsp;Zune 
Program Guests 
Dr. Mike Bainbridge is a former general medical practitioner who now leads the Clinical Architecture team at NHS Connecting forHealth, a group that delivers innovations in hardware design, clinical interface design and interfaces to the electronic medical record for both healthcare professionals and citizens. 
Stephen Corbett is Head of UI Design for NHS Connecting for Health where he evangelizes the user-centred design approach to building software.&amp;nbsp; Since graduating in Ergonomics in 1988, he has been working in the field of software usability in various industries. 
Andrew Kirby is a Director at Microsoft UK where he is responsible for the delivery of solutions and services to the National Health Service which includes the delivery of the Common User Interface Programme.</itunes:summary><link>http://on10.net/blogs/bcrounse/Microsoft-Healthcare-Common-User-Interface-Now-available-free-worldwide/</link><pubDate>Tue, 11 Sep 2007 19:48:00 GMT</pubDate><guid isPermaLink="true">http://on10.net/blogs/bcrounse/Microsoft-Healthcare-Common-User-Interface-Now-available-free-worldwide/</guid><evnet:views>669</evnet:views><evnet:viewtrackingurl>http://on10.net/18823/WebViewBug.aspx?EVT=0</evnet:viewtrackingurl><evnet:previewtext>Anyone who works in healthcare knows that many of today’s clinical software applications leave a lot to be desired when it comes to “user experience”.&amp;nbsp; Unlike ubiquitous, commodity software used in other businesses, healthcare applications are highly proprietary and often based on legacy&amp;#8230;</evnet:previewtext><dc:creator>bcrounse</dc:creator><itunes:author>bcrounse</itunes:author><slash:comments>0</slash:comments><wfw:commentRss>http://on10.net/blogs/bcrounse/Microsoft-Healthcare-Common-User-Interface-Now-available-free-worldwide/RSS/</wfw:commentRss><trackback:ping>http://on10.net/18823/Trackback.aspx</trackback:ping><category>EHR</category><category>EMR</category><category>healthcare IT</category><category>Microsoft</category><category>MSCUI</category><category>patient safety</category><category>User Interface</category><category>user satisfaction</category></item><item><title>Microsoft Azyxxi One Year Later; 21 hospitals and counting</title><description>&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;a id="ctl00_HyperLink4" href="http://www.azyxxi.com/Default.aspx"&gt;&lt;img id="ctl00_ImgLogo" alt="Azyxxi" src="http://www.azyxxi.com/images/Azyxxi_logo_header.gif" /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;A little more than a year ago, I &lt;a href="http://blogs.msdn.com/healthblog/archive/2006/07/26/679500.aspx" target="_blank"&gt;introduced&lt;/a&gt;&amp;nbsp;Channel 10&amp;nbsp;readers to &lt;a href="http://www.azyxxi.com/" target="_blank"&gt;Azyxxi&lt;/a&gt;,&amp;nbsp;Microsoft's unified health enterprise platform solution.&amp;nbsp; I also recorded&amp;nbsp;an &lt;a href="http://blogs.msdn.com/healthblog/archive/2006/08/24/718736.aspx" target="_blank"&gt;audio-cast&lt;/a&gt; with executives from our Health Solutions Group.&amp;nbsp; A few months ago, I updated you with another &lt;a href="http://blogs.msdn.com/healthblog/archive/2007/06/12/microsoft-azyxxi-update-the-first-customer-and-development-partner.aspx" target="_blank"&gt;audio-cast&lt;/a&gt; featuring one of Azyxxi's early adopter customers, New York Presbyterian Hospital.&amp;nbsp; Today, Microsoft is announcing the addition of yet another well known&amp;nbsp;hospital system to the growing&amp;nbsp;list of Azyxxi customers; &lt;a href="http://www.novanthealth.org/" target="_blank"&gt;Novant Health&lt;/a&gt;.&lt;/p&gt;
&lt;p&gt;Novant will implement Azyxxi throughout the enterprise, initially focusing on intensive care units and emergency departments and then expanding throughout its eight acute care hospitals and an 800-physician medical group.&amp;nbsp;&amp;nbsp;With Novant and NY Presbyterian, early Azyxxi adopters now&amp;nbsp;include 21 different hospitals at academic medical centers such as Johns Hopkins Health System; large health systems such as MedStar Health; and&amp;nbsp;the Wisconsin Health Information Exchange, which will eventually tie together 25 different hospitals in Southeastern Wisconsin. &lt;/p&gt;
&lt;p&gt;As we discussed in my most recent &lt;a href="http://blogs.msdn.com/healthblog/archive/2007/06/12/microsoft-azyxxi-update-the-first-customer-and-development-partner.aspx" target="_blank"&gt;audio-cast&lt;/a&gt;,&amp;nbsp;New York Presbyterian Hospital and its associated network is using Azyxxi to unify its existing and legacy information systems to create broad accessibility of its vast quantities of information. New York Presbyterian's senior vice president and CIO, Aurelia Boyer&amp;nbsp;says, “As we’ve automated more and more of the processes within the hospital and created more electronic data sources, our ability to mine and utilize that data is becoming more of a priority. Making the data from different systems available in a way that makes good management, clinical and quality sense takes a lot of effort, and is a major goal for an institution like ours. Giving people in the hospital ready access to different kinds of data is priceless to us.”&lt;br /&gt;&lt;/p&gt;
&lt;p&gt;&lt;br /&gt;Whereas New York Presbyterian is looking at Azyxxi as an administrative tool to guide organizational decisions, Novant Health is working to implement Azyxxi in support of its clinical operations.&amp;nbsp; “I’ve seen estimates that say a physician spends most of his or her time collecting information about the patient before they deliver the care,”&amp;nbsp;says&amp;nbsp;&amp;nbsp;Rich McKnight, Novant’s CIO. “Our goal is to dramatically reduce the amount of time in information gathering, and increase the amount of time in taking care of the patient.”&lt;br /&gt;&amp;nbsp;&lt;br /&gt;It has been my personal pleasure to attend many&amp;nbsp;Azyxxi customer briefings with&amp;nbsp;executives from our Health Solutions Group.&amp;nbsp; I can tell you that the solution is generating lots of excitement in the industry.&amp;nbsp; I also remember very well sitting with a senior finance executive at MedStar Health in Washington, D.C., as he was extolling the virtues of Azyxxi&amp;nbsp;for&amp;nbsp;revenue cycle&amp;nbsp;enhancement and recovery.&amp;nbsp; The system gave Washington Hospital visibility to&amp;nbsp;millions of dollars in high-value procedures and tests that were being improperly coded and therefore not collected by the hospital; millions of dollars that can now be spent&amp;nbsp;delivering care to patients.&lt;br /&gt;&amp;nbsp;&lt;br /&gt;As Azyxxi&amp;nbsp;liberates healthcare data from the constraints of silos and systems that don't "talk" to one another, I can only imagine the implications for providing cost and quality transparency in the industry, and our potential to improve the efficacy and efficiency of the care&amp;nbsp;being provided by clinicians. &lt;br /&gt;&lt;br /&gt;
&lt;p&gt;Bill Crounse, MD&amp;nbsp;&amp;nbsp; Worldwide Health Director&amp;nbsp;&amp;nbsp; &lt;a href="http://www.microsoft.com/" target="_blank"&gt;Microsoft Corporation&lt;/a&gt;&lt;/p&gt;&lt;/p&gt;&lt;img src="http://on10.net/18748/WebViewBug.aspx?EVT=0" height="1" width="1" alt="" /&gt;</description><comments>http://on10.net/blogs/bcrounse/Microsoft-Azyxxi-One-Year-Later-21-hospitals-and-counting/</comments><itunes:summary>&amp;nbsp;
&amp;nbsp;

A little more than a year ago, I introduced&amp;nbsp;Channel 10&amp;nbsp;readers to Azyxxi,&amp;nbsp;Microsoft's unified health enterprise platform solution.&amp;nbsp; I also recorded&amp;nbsp;an audio-cast with executives from our Health Solutions Group.&amp;nbsp; A few months ago, I updated you with another audio-cast featuring one of Azyxxi's early adopter customers, New York Presbyterian Hospital.&amp;nbsp; Today, Microsoft is announcing the addition of yet another well known&amp;nbsp;hospital system to the growing&amp;nbsp;list of Azyxxi customers; Novant Health.
Novant will implement Azyxxi throughout the enterprise, initially focusing on intensive care units and emergency departments and then expanding throughout its eight acute care hospitals and an 800-physician medical group.&amp;nbsp;&amp;nbsp;With Novant and NY Presbyterian, early Azyxxi adopters now&amp;nbsp;include 21 different hospitals at academic medical centers such as Johns Hopkins Health System; large health systems such as MedStar Health; and&amp;nbsp;the Wisconsin Health Information Exchange, which will eventually tie together 25 different hospitals in Southeastern Wisconsin. 
As we discussed in my most recent audio-cast,&amp;nbsp;New York Presbyterian Hospital and its associated network is using Azyxxi to unify its existing and legacy information systems to create broad accessibility of its vast quantities of information. New York Presbyterian's senior vice president and CIO, Aurelia Boyer&amp;nbsp;says, “As we’ve automated more and more of the processes within the hospital and created more electronic data sources, our ability to mine and utilize that data is becoming more of a priority. Making the data from different systems available in a way that makes good management, clinical and quality sense takes a lot of effort, and is a major goal for an institution like ours. Giving people in the hospital ready access to different kinds of data is priceless to us.”
Whereas New York Presbyterian is looking at Azyxxi as an administrative tool to guide organizational decisions, Novant Health is working to implement Azyxxi in support of its clinical operations.&amp;nbsp; “I’ve seen estimates that say a physician spends most of his or her time collecting information about the patient before they deliver the care,”&amp;nbsp;says&amp;nbsp;&amp;nbsp;Rich McKnight, Novant’s CIO. “Our goal is to dramatically reduce the amount of time in information gathering, and increase the amount of time in taking care of the patient.”&amp;nbsp;It has been my personal pleasure to attend many&amp;nbsp;Azyxxi customer briefings with&amp;nbsp;executives from our Health Solutions Group.&amp;nbsp; I can tell you that the solution is generating lots of excitement in the industry.&amp;nbsp; I also remember very well sitting with a senior finance executive at MedStar Health in Washington, D.C., as he was extolling the virtues of Azyxxi&amp;nbsp;for&amp;nbsp;revenue cycle&amp;nbsp;enhancement and recovery.&amp;nbsp; The system gave Washington Hospital visibility to&amp;nbsp;millions of dollars in high-value procedures and tests that were being improperly coded and therefore not collected by the hospital; millions of dollars that can now be spent&amp;nbsp;delivering care to patients.&amp;nbsp;As Azyxxi&amp;nbsp;liberates healthcare data from the constraints of silos and systems that don't "talk" to one another, I can only imagine the implications for providing cost and quality transparency in the industry, and our potential to improve the efficacy and efficiency of the care&amp;nbsp;being provided by clinicians. 
Bill Crounse, MD&amp;nbsp;&amp;nbsp; Worldwide Health Director&amp;nbsp;&amp;nbsp; Microsoft Corporation</itunes:summary><link>http://on10.net/blogs/bcrounse/Microsoft-Azyxxi-One-Year-Later-21-hospitals-and-counting/</link><pubDate>Thu, 30 Aug 2007 19:00:00 GMT</pubDate><guid isPermaLink="true">http://on10.net/blogs/bcrounse/Microsoft-Azyxxi-One-Year-Later-21-hospitals-and-counting/</guid><evnet:views>666</evnet:views><evnet:viewtrackingurl>http://on10.net/18748/WebViewBug.aspx?EVT=0</evnet:viewtrackingurl><evnet:previewtext>&amp;nbsp;
&amp;nbsp;

A little more than a year ago, I introduced&amp;nbsp;Channel 10&amp;nbsp;readers to Azyxxi,&amp;nbsp;Microsoft's unified health enterprise platform solution.&amp;nbsp; I also recorded&amp;nbsp;an audio-cast with executives from our Health Solutions Group.&amp;nbsp; A few months ago, I updated you with&amp;#8230;</evnet:previewtext><dc:creator>bcrounse</dc:creator><itunes:author>bcrounse</itunes:author><slash:comments>0</slash:comments><wfw:commentRss>http://on10.net/blogs/bcrounse/Microsoft-Azyxxi-One-Year-Later-21-hospitals-and-counting/RSS/</wfw:commentRss><trackback:ping>http://on10.net/18748/Trackback.aspx</trackback:ping><category>health enterprise integration</category><category>healthcare IT</category><category>healthcare quality</category><category>healthcare savings</category><category>Microsoft</category><category>Novant Health</category><category>patient safety</category><category>price transparency</category><category>quality transparency</category></item><item><title>Saving money, saving lives: Vanderbilt's perioperative information management system</title><description>&lt;p&gt;Does information technology &lt;em&gt;really&lt;/em&gt; improve care quality and safety?&amp;nbsp; Can&amp;nbsp;well designed and implemented&amp;nbsp;clinical software applications&lt;em&gt; really&lt;/em&gt; improve physician satisfaction?&amp;nbsp;&amp;nbsp;Can healthcare information technology really have a positive return on investment?&amp;nbsp; For &lt;a href="http://www.mc.vanderbilt.edu/" target="_blank"&gt;Vanderbilt University Medical Center's&lt;/a&gt; perioperative anesthesia department the answers are yes, yes, and &lt;strong&gt;yes&lt;/strong&gt;!&amp;nbsp;&lt;/p&gt;
&lt;p&gt;While not every&amp;nbsp;IT solution in healthcare&amp;nbsp;clearly demonstrates results as stunning as&amp;nbsp;those I'm about to share,&amp;nbsp; here's what I gleaned from a keynote presentation made by Dr. Paul St. Jacques earlier this week at&amp;nbsp;the &lt;a href="http://www.mshug.org/" target="_blank"&gt;MSHUG&lt;/a&gt; Tech Forum 2007 in Redmond. Dr. St. Jacques shared the stage with me on day one&amp;nbsp;of the conference.&amp;nbsp; I delivered the&amp;nbsp;opening keynote, and he&amp;nbsp;provided the&amp;nbsp;close.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;a href="http://on10.net/link/b339744f-e402-4dde-9bac-2f72bc42fdd6/"&gt;&lt;img height="212" src="http://on10.net/link/58fa1cbf-8207-43bf-bf0f-6505b776f957/" width="340" align="left" border="0" /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;Dr.&amp;nbsp;St. Jacques is Associate Professor and Director of Anesthesiology Informatics in the anesthesiology department at Vanderbilt.&amp;nbsp; Vanderbilt's perioperative information management system, &lt;a href="http://www.vandydreamteam.com/?infotech" target="_blank"&gt;VPIMS&lt;/a&gt;,&amp;nbsp;serves as "master control" for the medical center's&amp;nbsp;60 operating rooms in 6 suites, handling thousands of surgical cases each year.&amp;nbsp; You may be surprised to&amp;nbsp;learn that less than 5 percent of&amp;nbsp;all surgeries in America are fully managed and documented electronically.&amp;nbsp; That's right.&amp;nbsp; In the year 2007, 95 percent of the "life and death" work-flow processes in surgery&amp;nbsp;are still done on paper.&lt;/p&gt;
&lt;p&gt;So what's to be gained by going electronic?&amp;nbsp; How about a 100 percent improvement in on-time cases starts, or a 90 percent compliance with perioperative antibiotic protocols resulting in an 1 percent decrease in surgical wound infections.&amp;nbsp; How about a&amp;nbsp;67 percent reduction in chart errors.&amp;nbsp; How about the average time to produce a billable chart moving from 12 days to 1, with a&amp;nbsp;$1 Million plus&amp;nbsp;improvement in formerly lost revenues.&amp;nbsp; Or how about a 10 percent yearly increase in case volume without adding&amp;nbsp;capacity, keeping in mind that&amp;nbsp;every additional case per day generates more than&amp;nbsp;$1 Million&amp;nbsp;in revenue per year.&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;a href="http://on10.net/link/0e9a3d49-49eb-4364-be17-41ed7e2766d6/"&gt;&lt;img height="214" src="http://on10.net/link/aa47f121-c338-4f5a-87cf-72264719fc0f/" width="342" align="left" border="0" /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;VPIMS&amp;nbsp;handles everything from surgery scheduling, to perioperative documentation, to billing.&amp;nbsp; In addition, a module called &lt;a href="http://www.vandydreamteam.com/?vigilance" target="_blank"&gt;Vigilance&lt;/a&gt; provides real-time monitoring of every operating room in the facility with multi-view streaming video, patient vital signs, alerts and reminders.&amp;nbsp; It might look like something out of Star Wars, but what it does for patient safety and staff satisfaction is priceless.&amp;nbsp; And did I mention there's a whole lot of Microsoft technology under the covers?&lt;/p&gt;
&lt;p&gt;Greater detail on VPIMS is beyond the scope of my Blog.&amp;nbsp; Let me just say if you ever want proof&amp;nbsp;that information technology in medicine saves lives and saves money, look no farther than the very fine work going on at Vanderbilt.&amp;nbsp; And yes, VPIMS has been so successful at Vanderbilt that the medical center is exploring options to commercialize and sell it.&amp;nbsp; And with 95 percent of the market still doing&amp;nbsp;perioperative management on paper, they should have no problem finding customers.&lt;br /&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Bill Crounse, MD&amp;nbsp;&amp;nbsp;Worldwide Health Director&amp;nbsp;&amp;nbsp; &lt;a href="http://www.microsoft.com/" target="_blank"&gt;Microsoft Corporation&lt;/a&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;PS&amp;nbsp; If you would like information about some of the other presentations at this year's MSHUG Tech Forum, my good friend and colleauge who serves as&amp;nbsp;Microsoft's senior technical strategist for our worldwide health group, Roberto Ruggeri, provides play by play coverage on his &lt;a href="http://blogs.msdn.com/rruggeri/" target="_blank"&gt;Healthcare IT Blog&lt;/a&gt;.&lt;/p&gt;&lt;img src="http://on10.net/18707/WebViewBug.aspx?EVT=0" height="1" width="1" alt="" /&gt;</description><comments>http://on10.net/blogs/bcrounse/Saving-money-saving-lives-Vanderbilts-perioperative-information-management-system/</comments><itunes:summary>Does information technology really improve care quality and safety?&amp;nbsp; Can&amp;nbsp;well designed and implemented&amp;nbsp;clinical software applications really improve physician satisfaction?&amp;nbsp;&amp;nbsp;Can healthcare information technology really have a positive return on investment?&amp;nbsp; For Vanderbilt University Medical Center's perioperative anesthesia department the answers are yes, yes, and yes!&amp;nbsp;
While not every&amp;nbsp;IT solution in healthcare&amp;nbsp;clearly demonstrates results as stunning as&amp;nbsp;those I'm about to share,&amp;nbsp; here's what I gleaned from a keynote presentation made by Dr. Paul St. Jacques earlier this week at&amp;nbsp;the MSHUG Tech Forum 2007 in Redmond. Dr. St. Jacques shared the stage with me on day one&amp;nbsp;of the conference.&amp;nbsp; I delivered the&amp;nbsp;opening keynote, and he&amp;nbsp;provided the&amp;nbsp;close.
&amp;nbsp;

Dr.&amp;nbsp;St. Jacques is Associate Professor and Director of Anesthesiology Informatics in the anesthesiology department at Vanderbilt.&amp;nbsp; Vanderbilt's perioperative information management system, VPIMS,&amp;nbsp;serves as "master control" for the medical center's&amp;nbsp;60 operating rooms in 6 suites, handling thousands of surgical cases each year.&amp;nbsp; You may be surprised to&amp;nbsp;learn that less than 5 percent of&amp;nbsp;all surgeries in America are fully managed and documented electronically.&amp;nbsp; That's right.&amp;nbsp; In the year 2007, 95 percent of the "life and death" work-flow processes in surgery&amp;nbsp;are still done on paper.
So what's to be gained by going electronic?&amp;nbsp; How about a 100 percent improvement in on-time cases starts, or a 90 percent compliance with perioperative antibiotic protocols resulting in an 1 percent decrease in surgical wound infections.&amp;nbsp; How about a&amp;nbsp;67 percent reduction in chart errors.&amp;nbsp; How about the average time to produce a billable chart moving from 12 days to 1, with a&amp;nbsp;$1 Million plus&amp;nbsp;improvement in formerly lost revenues.&amp;nbsp; Or how about a 10 percent yearly increase in case volume without adding&amp;nbsp;capacity, keeping in mind that&amp;nbsp;every additional case per day generates more than&amp;nbsp;$1 Million&amp;nbsp;in revenue per year.
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&amp;nbsp;VPIMS&amp;nbsp;handles everything from surgery scheduling, to perioperative documentation, to billing.&amp;nbsp; In addition, a module called Vigilance provides real-time monitoring of every operating room in the facility with multi-view streaming video, patient vital signs, alerts and reminders.&amp;nbsp; It might look like something out of Star Wars, but what it does for patient safety and staff satisfaction is priceless.&amp;nbsp; And did I mention there's a whole lot of Microsoft technology under the covers?
Greater detail on VPIMS is beyond the scope of my Blog.&amp;nbsp; Let me just say if you ever want proof&amp;nbsp;that information technology in medicine saves lives and saves money, look no farther than the very fine work going on at Vanderbilt.&amp;nbsp; And yes, VPIMS has been so successful at Vanderbilt that the medical center is exploring options to commercialize and sell it.&amp;nbsp; And with 95 percent of the market still doing&amp;nbsp;perioperative management on paper, they should have no problem finding customers.&amp;nbsp;
Bill Crounse, MD&amp;nbsp;&amp;nbsp;Worldwide Health Director&amp;nbsp;&amp;nbsp; Microsoft Corporation&amp;nbsp;
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PS&amp;nbsp; If you would like information about some of the other presentations at this year's MSHUG Tech Forum, my good friend and colleauge who serves as&amp;nbsp;Microsoft's senior technical strategist for our worldwide health group, Roberto Ruggeri, provides play by play coverage on his Healthcare IT Blog.</itunes:summary><link>http://on10.net/blogs/bcrounse/Saving-money-saving-lives-Vanderbilts-perioperative-information-management-system/</link><pubDate>Fri, 24 Aug 2007 21:31:00 GMT</pubDate><guid isPermaLink="true">http://on10.net/blogs/bcrounse/Saving-money-saving-lives-Vanderbilts-perioperative-information-management-system/</guid><evnet:views>514</evnet:views><evnet:viewtrackingurl>http://on10.net/18707/WebViewBug.aspx?EVT=0</evnet:viewtrackingurl><evnet:previewtext>Does information technology really improve care quality and safety?&amp;nbsp; Can&amp;nbsp;well designed and implemented&amp;nbsp;clinical software applications really improve physician satisfaction?&amp;nbsp;&amp;nbsp;Can healthcare information technology really have a positive return on investment?&amp;nbsp; For&amp;#8230;</evnet:previewtext><dc:creator>bcrounse</dc:creator><itunes:author>bcrounse</itunes:author><slash:comments>0</slash:comments><wfw:commentRss>http://on10.net/blogs/bcrounse/Saving-money-saving-lives-Vanderbilts-perioperative-information-management-system/RSS/</wfw:commentRss><trackback:ping>http://on10.net/18707/Trackback.aspx</trackback:ping><category>care quality</category><category>healthcare IT</category><category>mshug</category><category>nosocomial infection</category><category>patient safety</category><category>perioperative anesthesia</category><category>sepsis</category><category>software</category><category>wound infection</category></item><item><title>Diagnostic software: Improving patient safety around the world</title><description>&lt;p&gt;&amp;nbsp;&lt;/p&gt;
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&lt;p&gt;&lt;img height="171" src="http://www.nxopinion.com/images/misc-images/01-21nxopinion1.jpg" width="229" align="left" /&gt;&lt;/p&gt;
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&lt;p&gt;I'd like to draw your attention to a new video that we've just released&amp;nbsp;as part of my &lt;a href="http://www.microsoft.com/industry/healthcare/providers/businessvalue/housecalls/audiocastoverview.mspx" target="_blank"&gt;House Calls for Healthcare Professionals&lt;/a&gt; series.&amp;nbsp; The program takes a look at diagnostic software developed by &lt;a href="http://www.robertsontechnologies.net/" target="_blank"&gt;Robertson Technologies&lt;/a&gt;. &lt;/p&gt;
&lt;p&gt;I met Dr. Joel Robertson about five years ago.&amp;nbsp; I and others from Microsoft (most notably Dr. David Heckerman at Microsoft Research) have been advising Dr. Robertson during the development of his company's software.&amp;nbsp; The result of this work, &lt;a href="http://www.nxopinion.com/" target="_blank"&gt;NxOpinion&lt;/a&gt;, is one of the most significant, accurate, responsive and intuitive diagnostic programs I’ve seen.&lt;/p&gt;
&lt;p&gt;I believe there are many applications for its use in emerging markets where&amp;nbsp;physicians in&amp;nbsp;rural villages or lesser-trained individuals working in public health&amp;nbsp;need diagnostic support.&amp;nbsp; I believe there is also a role for diagnostic software in developed nations to improve patient safety and the quality of care&amp;nbsp;in settings such as nurse call centers, community clinics, retail clinics, and urgent care settings.&amp;nbsp; There is also the potential for this technology to be used by consumers in evaluating personal health issues at home.&lt;/p&gt;
&lt;p&gt;Enjoy the show!&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Bill Crounse, MD&amp;nbsp;&amp;nbsp;&amp;nbsp; Worldwide Health Director&amp;nbsp;&amp;nbsp; &lt;a href="http://www.microsoft.com/" target="_blank"&gt;Microsoft Corporation&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;a href="http://www.on10.net/Blogs/laura/dr-bill-crounse-and-robertson-research/" target="_blank"&gt;See Video&lt;/a&gt;&lt;/strong&gt;&amp;nbsp;&lt;br /&gt;&lt;br /&gt;&lt;/p&gt;
&lt;p&gt;&lt;img src="http://www.nxopinion.com/nxopinion.jpg" /&gt; &amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;strong&gt;&lt;a href="http://www.on10.net/Blogs/laura/dr-bill-crounse-and-robertson-research/" target="_blank"&gt;&lt;/a&gt;&lt;/strong&gt;&amp;nbsp;&lt;/p&gt;&lt;img src="http://on10.net/18684/WebViewBug.aspx?EVT=0" height="1" width="1" alt="" /&gt;</description><comments>http://on10.net/blogs/bcrounse/Diagnostic-software-Improving-patient-safety-around-the-world/</comments><itunes:summary>&amp;nbsp;
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I'd like to draw your attention to a new video that we've just released&amp;nbsp;as part of my House Calls for Healthcare Professionals series.&amp;nbsp; The program takes a look at diagnostic software developed by Robertson Technologies. 
I met Dr. Joel Robertson about five years ago.&amp;nbsp; I and others from Microsoft (most notably Dr. David Heckerman at Microsoft Research) have been advising Dr. Robertson during the development of his company's software.&amp;nbsp; The result of this work, NxOpinion, is one of the most significant, accurate, responsive and intuitive diagnostic programs I’ve seen.
I believe there are many applications for its use in emerging markets where&amp;nbsp;physicians in&amp;nbsp;rural villages or lesser-trained individuals working in public health&amp;nbsp;need diagnostic support.&amp;nbsp; I believe there is also a role for diagnostic software in developed nations to improve patient safety and the quality of care&amp;nbsp;in settings such as nurse call centers, community clinics, retail clinics, and urgent care settings.&amp;nbsp; There is also the potential for this technology to be used by consumers in evaluating personal health issues at home.
Enjoy the show!&amp;nbsp;
Bill Crounse, MD&amp;nbsp;&amp;nbsp;&amp;nbsp; Worldwide Health Director&amp;nbsp;&amp;nbsp; Microsoft Corporation
See Video&amp;nbsp;
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&amp;nbsp;</itunes:summary><link>http://on10.net/blogs/bcrounse/Diagnostic-software-Improving-patient-safety-around-the-world/</link><pubDate>Wed, 22 Aug 2007 18:23:00 GMT</pubDate><guid isPermaLink="true">http://on10.net/blogs/bcrounse/Diagnostic-software-Improving-patient-safety-around-the-world/</guid><evnet:views>528</evnet:views><evnet:viewtrackingurl>http://on10.net/18684/WebViewBug.aspx?EVT=0</evnet:viewtrackingurl><evnet:previewtext>&amp;nbsp;
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I'd like to draw your attention to a new video that we've just released&amp;nbsp;as part of my House Calls for Healthcare Professionals series.&amp;nbsp; The program takes a look at diagnostic software developed by Robertson&amp;#8230;</evnet:previewtext><dc:creator>bcrounse</dc:creator><itunes:author>bcrounse</itunes:author><slash:comments>1</slash:comments><wfw:commentRss>http://on10.net/blogs/bcrounse/Diagnostic-software-Improving-patient-safety-around-the-world/RSS/</wfw:commentRss><trackback:ping>http://on10.net/18684/Trackback.aspx</trackback:ping><category>care quality</category><category>diagnotic software</category><category>emerging markets</category><category>healthcare IT</category><category>patient safety</category></item><item><title>Doctor Google and Doctor Microsoft; if not them, who?</title><description>&lt;p&gt;The Internet is abuzz today following a New York Times&amp;nbsp;&lt;a href="http://www.nytimes.com/2007/08/14/technology/14healthnet.html?_r=1&amp;amp;ref=technology&amp;amp;oref=slogin" target="_blank"&gt;article&lt;/a&gt; by Steve Lohr about &lt;a href="http://www.microsoft.com/" target="_blank"&gt;Microsoft's&lt;/a&gt; and &lt;a href="http://www.google.com/" target="_blank"&gt;Google's&lt;/a&gt; designs to change the game in healthcare.&amp;nbsp; Readers who follow this Blog will understand very well where I come down on all of this.&amp;nbsp; As a country, maintaining the status quo in our broken healthcare system (which really isn't a system at all) just isn't a viable option.&amp;nbsp; We spend about twice as much money&amp;nbsp;per capita on health than any other nation on earth, yet the US ranks far behind other&amp;nbsp;countries in many of the ways we measure the overall health status&amp;nbsp;of a population.&lt;/p&gt;
&lt;p&gt;Do I think that some kind of universal, government-run healthcare&amp;nbsp;fix is the answer to all of our problems? Absolutely not!&amp;nbsp; One of the things I have learned as I have traveled around&amp;nbsp;the world these past few years is that providing&amp;nbsp;timely, cost-effective, equitable&amp;nbsp;healthcare for an entire&amp;nbsp;population of people is&amp;nbsp;challenging&amp;nbsp;no matter what payment system is in place.&amp;nbsp; Healthcare is expensive and it doesn't matter whether&amp;nbsp;the payor is government (we pay), employers (we pay) or private citizens (again, we pay); many of&amp;nbsp;the&amp;nbsp;miracles&amp;nbsp;of modern healthcare have become&amp;nbsp;so&amp;nbsp;expensive and so out of the reach&amp;nbsp;for people of ordinary&amp;nbsp;means,&amp;nbsp;there's just not enough money in any system to&amp;nbsp;apply them&amp;nbsp;universally and&amp;nbsp;equally&amp;nbsp;to every citizen.&amp;nbsp; Therefore, healthcare always has been and always will be rationed in some way.&lt;/p&gt;
&lt;p&gt;So, if how we pay for&amp;nbsp;healthcare has flaws no matter what system is in place, we must find better ways&amp;nbsp;and&amp;nbsp;better systems&amp;nbsp;to deliver&amp;nbsp;more affordable and accessible care.&amp;nbsp; I've taken a few hits for my positive stance on retail clinics,&amp;nbsp;home health,&amp;nbsp;patient self-service, physician-patient&amp;nbsp;e-mail,&amp;nbsp;personal tele-health services,&amp;nbsp;and other&amp;nbsp;modalities to provide health information and medical services in ways besides those that our current "system" provides.&amp;nbsp; Many of my&amp;nbsp;physician colleagues are on a war path&amp;nbsp;against&amp;nbsp;retail clinics.&amp;nbsp;&amp;nbsp;They are&amp;nbsp;calling every state legislator and pulling out&amp;nbsp;every tool in their regulatory armamentarium&amp;nbsp;in an attempt&amp;nbsp;squash the movement, but they will ultimately fail.&amp;nbsp;&amp;nbsp;Prohibition doesn't work.&amp;nbsp;&amp;nbsp;Retail clinics&amp;nbsp;will thrive or falter based on the quality of services they provide&amp;nbsp;and the value that their customers perceive.&amp;nbsp; The whole reason this movement has gained a&amp;nbsp;foothold&amp;nbsp;is because&amp;nbsp;medical professionals haven't been listening to their patients.&amp;nbsp; Patients want healthcare to behave like other industries.&amp;nbsp; It really doesn't matter who's paying the bill.&amp;nbsp; We are all paying the bill, and we expect more than we have been getting considering how BIG that bill has become.&amp;nbsp; &lt;/p&gt;
&lt;p&gt;Doing something&amp;nbsp;about this will take more than coming up with new&amp;nbsp;ways to pay for healthcare as it is presently delivered.&amp;nbsp; We&amp;nbsp;need new care delivery models,&amp;nbsp;staffing models, business models,&amp;nbsp;and&amp;nbsp;a bevy of contemporary information and communication technologies to truly revolutionize American medicine.&amp;nbsp;&amp;nbsp;Neither Google, nor Microsoft nor&amp;nbsp;any of the other companies mentioned in&amp;nbsp;Lohr's article can&amp;nbsp;be your doctor, nor should they be.&amp;nbsp; But these&amp;nbsp;companies can and should help us with the technologies that will be needed to change the game.&amp;nbsp; If not Microsoft or Google, then who?&lt;/p&gt;
&lt;p&gt;Bill Crounse, MD&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Worldwide Health Director&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;a href="http://www.microsoft.com"&gt;Microsoft&lt;/a&gt;&lt;/p&gt;&lt;img src="http://on10.net/18610/WebViewBug.aspx?EVT=0" height="1" width="1" alt="" /&gt;</description><comments>http://on10.net/blogs/bcrounse/Doctor-Google-and-Doctor-Microsoft-if-not-them-who/</comments><itunes:summary>The Internet is abuzz today following a New York Times&amp;nbsp;article by Steve Lohr about Microsoft's and Google's designs to change the game in healthcare.&amp;nbsp; Readers who follow this Blog will understand very well where I come down on all of this.&amp;nbsp; As a country, maintaining the status quo in our broken healthcare system (which really isn't a system at all) just isn't a viable option.&amp;nbsp; We spend about twice as much money&amp;nbsp;per capita on health than any other nation on earth, yet the US ranks far behind other&amp;nbsp;countries in many of the ways we measure the overall health status&amp;nbsp;of a population.
Do I think that some kind of universal, government-run healthcare&amp;nbsp;fix is the answer to all of our problems? Absolutely not!&amp;nbsp; One of the things I have learned as I have traveled around&amp;nbsp;the world these past few years is that providing&amp;nbsp;timely, cost-effective, equitable&amp;nbsp;healthcare for an entire&amp;nbsp;population of people is&amp;nbsp;challenging&amp;nbsp;no matter what payment system is in place.&amp;nbsp; Healthcare is expensive and it doesn't matter whether&amp;nbsp;the payor is government (we pay), employers (we pay) or private citizens (again, we pay); many of&amp;nbsp;the&amp;nbsp;miracles&amp;nbsp;of modern healthcare have become&amp;nbsp;so&amp;nbsp;expensive and so out of the reach&amp;nbsp;for people of ordinary&amp;nbsp;means,&amp;nbsp;there's just not enough money in any system to&amp;nbsp;apply them&amp;nbsp;universally and&amp;nbsp;equally&amp;nbsp;to every citizen.&amp;nbsp; Therefore, healthcare always has been and always will be rationed in some way.
So, if how we pay for&amp;nbsp;healthcare has flaws no matter what system is in place, we must find better ways&amp;nbsp;and&amp;nbsp;better systems&amp;nbsp;to deliver&amp;nbsp;more affordable and accessible care.&amp;nbsp; I've taken a few hits for my positive stance on retail clinics,&amp;nbsp;home health,&amp;nbsp;patient self-service, physician-patient&amp;nbsp;e-mail,&amp;nbsp;personal tele-health services,&amp;nbsp;and other&amp;nbsp;modalities to provide health information and medical services in ways besides those that our current "system" provides.&amp;nbsp; Many of my&amp;nbsp;physician colleagues are on a war path&amp;nbsp;against&amp;nbsp;retail clinics.&amp;nbsp;&amp;nbsp;They are&amp;nbsp;calling every state legislator and pulling out&amp;nbsp;every tool in their regulatory armamentarium&amp;nbsp;in an attempt&amp;nbsp;squash the movement, but they will ultimately fail.&amp;nbsp;&amp;nbsp;Prohibition doesn't work.&amp;nbsp;&amp;nbsp;Retail clinics&amp;nbsp;will thrive or falter based on the quality of services they provide&amp;nbsp;and the value that their customers perceive.&amp;nbsp; The whole reason this movement has gained a&amp;nbsp;foothold&amp;nbsp;is because&amp;nbsp;medical professionals haven't been listening to their patients.&amp;nbsp; Patients want healthcare to behave like other industries.&amp;nbsp; It really doesn't matter who's paying the bill.&amp;nbsp; We are all paying the bill, and we expect more than we have been getting considering how BIG that bill has become.&amp;nbsp; 
Doing something&amp;nbsp;about this will take more than coming up with new&amp;nbsp;ways to pay for healthcare as it is presently delivered.&amp;nbsp; We&amp;nbsp;need new care delivery models,&amp;nbsp;staffing models, business models,&amp;nbsp;and&amp;nbsp;a bevy of contemporary information and communication technologies to truly revolutionize American medicine.&amp;nbsp;&amp;nbsp;Neither Google, nor Microsoft nor&amp;nbsp;any of the other companies mentioned in&amp;nbsp;Lohr's article can&amp;nbsp;be your doctor, nor should they be.&amp;nbsp; But these&amp;nbsp;companies can and should help us with the technologies that will be needed to change the game.&amp;nbsp; If not Microsoft or Google, then who?
Bill Crounse, MD&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Worldwide Health Director&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Microsoft</itunes:summary><link>http://on10.net/blogs/bcrounse/Doctor-Google-and-Doctor-Microsoft-if-not-them-who/</link><pubDate>Tue, 14 Aug 2007 22:56:00 GMT</pubDate><guid isPermaLink="true">http://on10.net/blogs/bcrounse/Doctor-Google-and-Doctor-Microsoft-if-not-them-who/</guid><evnet:views>810</evnet:views><evnet:viewtrackingurl>http://on10.net/18610/WebViewBug.aspx?EVT=0</evnet:viewtrackingurl><evnet:previewtext>The Internet is abuzz today following a New York Times&amp;nbsp;article by Steve Lohr about Microsoft's and Google's designs to change the game in healthcare.&amp;nbsp; Readers who follow this Blog will understand very well where I come down on all of this.&amp;nbsp; As a country, maintaining the status quo in&amp;#8230;</evnet:previewtext><dc:creator>bcrounse</dc:creator><itunes:author>bcrounse</itunes:author><slash:comments>0</slash:comments><wfw:commentRss>http://on10.net/blogs/bcrounse/Doctor-Google-and-Doctor-Microsoft-if-not-them-who/RSS/</wfw:commentRss><trackback:ping>http://on10.net/18610/Trackback.aspx</trackback:ping><category>Cost</category><category>health</category><category>healthcare</category><category>IT</category><category>Microsoft</category><category>physicians</category><category>productivity</category><category>quality</category><category>retail clinics</category><category>safety</category></item><item><title>American Healthcare and Falling Bridges: Too much in common</title><description>&lt;p&gt;
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&lt;p&gt;I've mentioned before on this Blog that I'm a fan of &lt;a href="http://www.hhnmostwired.com/hhnmostwired_app/jsp/hhnmostwired_online.jsp" target="_blank"&gt;Most-Wired Online&lt;/a&gt; and its guest editorials.&amp;nbsp; Every so often, a Most-Wired edition comes across my desk that especially draws me in.&amp;nbsp; This week's editorials by Senator Sheldon Whitehouse of Rhode Island on &lt;a href="http://www.hhnmostwired.com/hhnmostwired_app/jsp/articledisplay.jsp?dcrpath=HHNMOSTWIRED/PubsNewsArticleMostWired/data/07Spring/070808MW_Online_Whitehouse&amp;amp;domain=HHNMOSTWIRED" target="_blank"&gt;Building a National Health IT Infrastructure&lt;/a&gt; and by Lois Taveras and Dadong Wan of Accenture on &lt;a href="http://www.hhnmostwired.com/hhnmostwired_app/jsp/articledisplay.jsp?dcrpath=HHNMOSTWIRED/PubsNewsArticleMostWired/data/07Spring/070808MW_Online_Taveras&amp;amp;domain=HHNMOSTWIRED" target="_blank"&gt;The Case for Pervasive Healthcare&lt;/a&gt; really hit a chord&amp;nbsp;with me.&lt;/p&gt;
&lt;p&gt;I suppose we all tend to gravitate to&amp;nbsp;folks who think&amp;nbsp;like us, but I couldn't help but&amp;nbsp;ponder how relevant these editorials are&amp;nbsp;to some of the really big issues we face in American&amp;nbsp;healthcare.&lt;/p&gt;
&lt;p&gt;&lt;img height="96" alt="&amp;lt;b&amp;gt;BUILDING A NATIONAL HEALTH IT INFRASTRUCTURE &amp;lt;br&amp;gt;By Sen. Sheldon Whitehouse&amp;lt;br&amp;gt;&amp;lt;/b&amp;gt;" src="http://ast.subscribermail.com/images/15000590/extcontent/pr15000590_4120209af.gif" width="72" align="left" border="0" /&gt;Senator Whitehouse&amp;nbsp;is advocating&amp;nbsp;for a public-private partnership akin to the COMSAT legislation for satellite communications during the Kennedy administration.&amp;nbsp; The partnership&amp;nbsp;would drive interoperability, privacy and&amp;nbsp;security rules, and&amp;nbsp;EMR data standards for healthcare IT.&amp;nbsp; As I've hop-scotched around the world and seen for myself,&amp;nbsp;America is&amp;nbsp;woefully&amp;nbsp;behind in the&amp;nbsp;adoption of IT in healthcare (and&amp;nbsp;don't even get me started on even more basic infrastructure&amp;nbsp;failings like roads, bridges, airports,&amp;nbsp;etc.).&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;img height="96" alt="&amp;lt;b&amp;gt;THE CASE FOR PERVASIVE HEALTH CARE, PART 1 &amp;lt;br&amp;gt;By Luis Taveras and Dadong Wan&amp;lt;br&amp;gt;&amp;lt;/b&amp;gt;" src="http://ast.subscribermail.com/images/15000590/extcontent/pr15000590_411daa32d.gif" width="72" align="left" border="0" /&gt;Taveras and Dadong write eloquently about the opportunity to transform healthcare delivery and services with pervasive technology that would help us better care for the elderly, treat people with chronic diseases, and frankly serve just about everyone else far more safely and efficiently than we do today.&amp;nbsp; Their editorial is a two-parter and I suspect next week's edition will deal with the harsh reality that unless we change reimbursement mechanisms and&amp;nbsp;perverse incentives in American healthcare, these very real solutions will never see the light of day.&amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Regular readers of my Blog will immediately understand why I embrace what these guys are saying.&amp;nbsp; Whether&amp;nbsp;it is&amp;nbsp;my&amp;nbsp;commentaries on the potential for &lt;a href="http://blogs.msdn.com/healthblog/archive/2007/07/31/extending-and-coordinating-care-with-unified-communication-technologies-the-next-wave-is-here.aspx" target="_blank"&gt;Unified Communications in Healthcare&lt;/a&gt;, &lt;a href="http://blogs.msdn.com/healthblog/archive/2007/04/17/the-next-wave-in-remote-monitoring-better-care-peace-of-mind.aspx" target="_blank"&gt;Remote Physiological Monitoring&lt;/a&gt;, the need for a &lt;a href="http://blogs.msdn.com/healthblog/archive/2007/07/13/a-common-user-interface-to-clinical-systems-making-it-real.aspx" target="_blank"&gt;Common User Interface&lt;/a&gt;, the value proposition for &lt;a href="http://blogs.msdn.com/healthblog/archive/2007/06/20/the-rise-of-commodity-software-solutions-in-worldwide-healh.aspx" target="_blank"&gt;Commodity Software in Healthcare IT&lt;/a&gt;, &lt;a href="http://blogs.msdn.com/healthblog/archive/2007/05/15/telemedicine-e-mail-and-messaging-oh-my.aspx" target="_blank"&gt;Failing American Infrastructure&lt;/a&gt;, and &lt;a href="http://blogs.msdn.com/healthblog/Default.aspx" target="_blank"&gt;more&lt;/a&gt;; there is a very common theme.&amp;nbsp; And that theme is interwoven&amp;nbsp;in everything Whitehouse, Taveras and Wan are writing about.&lt;/p&gt;
&lt;p&gt;Wake up, America! If you&amp;nbsp;think our foreign competitors don't see HUGE opportunities to beat us in healthcare because of our failings in IT and our screwed up system, think again.&amp;nbsp; We are at a crossroads here.&amp;nbsp;&amp;nbsp;American healthcare as an industry&amp;nbsp;is at risk of&amp;nbsp;collapsing just like that freeway bridge in Minneapolis.&amp;nbsp;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;Bill Crounse, MD&amp;nbsp;&amp;nbsp; Worldwide Health Director&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;a href="http://www.microsoft.com/" target="_blank"&gt;Microsoft&lt;/a&gt;&lt;/p&gt;&lt;img src="http://on10.net/18579/WebViewBug.aspx?EVT=0" height="1" width="1" alt="" /&gt;</description><comments>http://on10.net/blogs/bcrounse/American-Healthcare-and-Falling-Bridges-Too-much-in-common/</comments><itunes:summary>
				
						
								
										
								
						
				
		
I've mentioned before on this Blog that I'm a fan of Most-Wired Online and its guest editorials.&amp;nbsp; Every so often, a Most-Wired edition comes across my desk that especially draws me in.&amp;nbsp; This week's editorials by Senator Sheldon Whitehouse of Rhode Island on Building a National Health IT Infrastructure and by Lois Taveras and Dadong Wan of Accenture on The Case for Pervasive Healthcare really hit a chord&amp;nbsp;with me.
I suppose we all tend to gravitate to&amp;nbsp;folks who think&amp;nbsp;like us, but I couldn't help but&amp;nbsp;ponder how relevant these editorials are&amp;nbsp;to some of the really big issues we face in American&amp;nbsp;healthcare.
Senator Whitehouse&amp;nbsp;is advocating&amp;nbsp;for a public-private partnership akin to the COMSAT legislation for satellite communications during the Kennedy administration.&amp;nbsp; The partnership&amp;nbsp;would drive interoperability, privacy and&amp;nbsp;security rules, and&amp;nbsp;EMR data standards for healthcare IT.&amp;nbsp; As I've hop-scotched around the world and seen for myself,&amp;nbsp;America is&amp;nbsp;woefully&amp;nbsp;behind in the&amp;nbsp;adoption of IT in healthcare (and&amp;nbsp;don't even get me started on even more basic infrastructure&amp;nbsp;failings like roads, bridges, airports,&amp;nbsp;etc.).&amp;nbsp;
&amp;nbsp;
Taveras and Dadong write eloquently about the opportunity to transform healthcare delivery and services with pervasive technology that would help us better care for the elderly, treat people with chronic diseases, and frankly serve just about everyone else far more safely and efficiently than we do today.&amp;nbsp; Their editorial is a two-parter and I suspect next week's edition will deal with the harsh reality that unless we change reimbursement mechanisms and&amp;nbsp;perverse incentives in American healthcare, these very real solutions will never see the light of day.&amp;nbsp;&amp;nbsp;
Regular readers of my Blog will immediately understand why I embrace what these guys are saying.&amp;nbsp; Whether&amp;nbsp;it is&amp;nbsp;my&amp;nbsp;commentaries on the potential for Unified Communications in Healthcare, Remote Physiological Monitoring, the need for a Common User Interface, the value proposition for Commodity Software in Healthcare IT, Failing American Infrastructure, and more; there is a very common theme.&amp;nbsp; And that theme is interwoven&amp;nbsp;in everything Whitehouse, Taveras and Wan are writing about.
Wake up, America! If you&amp;nbsp;think our foreign competitors don't see HUGE opportunities to beat us in healthcare because of our failings in IT and our screwed up system, think again.&amp;nbsp; We are at a crossroads here.&amp;nbsp;&amp;nbsp;American healthcare as an industry&amp;nbsp;is at risk of&amp;nbsp;collapsing just like that freeway bridge in Minneapolis.&amp;nbsp;&amp;nbsp;
Bill Crounse, MD&amp;nbsp;&amp;nbsp; Worldwide Health Director&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp; Microsoft</itunes:summary><link>http://on10.net/blogs/bcrounse/American-Healthcare-and-Falling-Bridges-Too-much-in-common/</link><pubDate>Wed, 08 Aug 2007 23:16:00 GMT</pubDate><guid isPermaLink="true">http://on10.net/blogs/bcrounse/American-Healthcare-and-Falling-Bridges-Too-much-in-common/</guid><evnet:views>665</evnet:views><evnet:viewtrackingurl>http://on10.net/18579/WebViewBug.aspx?EVT=0</evnet:viewtrackingurl><evnet:previewtext>	
						
								
										
								
						
				
		
I've mentioned before on this Blog that I'm a fan of Most-Wired Online and its guest editorials.&amp;nbsp; Every so often, a Most-Wired edition comes across my desk that especially draws me in.&amp;nbsp; This week's editorials by Senator Sheldon&amp;#8230;</evnet:previewtext><dc:creator>bcrounse</dc:creator><itunes:author>bcrounse</itunes:author><slash:comments>1</slash:comments><wfw:commentRss>http://on10.net/blogs/bcrounse/American-Healthcare-and-Falling-Bridges-Too-much-in-common/RSS/</wfw:commentRss><trackback:ping>http://on10.net/18579/Trackback.aspx</trackback:ping><category>EMR</category><category>health</category><category>health industry</category><category>healthcare</category><category>IT</category><category>Microsoft</category><category>pervasive healthcare</category><category>PRH</category><category>quality</category><category>safety</category><category>standards</category><category>telehealth</category></item><item><title>Future Vision: Microsoft knowledge driven health</title><description>&amp;nbsp; 
&lt;p&gt;&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;a href="http://on10.net/link/49e4ae67-8796-4561-955c-abb6c3bcbe2d/"&gt;&lt;/a&gt;&lt;br /&gt;&lt;br /&gt;If your company ever comes to Redmond for a health industry briefing at our &lt;a href="http://www.microsoft.com/ebc/redmond.mspx" target="_blank"&gt;Executive Briefing Center&lt;/a&gt;, or you happen to attend one of the many keynotes I give at industry conferences throughout the year, you'll more than likely see what is known as our &lt;em&gt;Health Future Vision&lt;/em&gt; video.&amp;nbsp; &lt;/p&gt;
&lt;p&gt;This is the third such health industry video we have produced here at Microsoft.&amp;nbsp;&amp;nbsp;It has been my pleasure to work closely&amp;nbsp;with Ian Sands and his Industry Innovations Group (IIG)&amp;nbsp;to bring these videos to life.&amp;nbsp; What's particularly interesting is&amp;nbsp;how accurate&amp;nbsp;the videos have been in predicting future industry trends and how technology will influence the way we work.&amp;nbsp; Perhaps that's because&amp;nbsp;IIG does so much internal and external research before&amp;nbsp;producing one of these&amp;nbsp;videos.&amp;nbsp; We also base them on&amp;nbsp;technology that is either currently available but not&amp;nbsp;widely implemented, or on technology that is being actively pursued in the labs at &lt;a href="http://research.microsoft.com/" target="_blank"&gt;Microsoft Research&lt;/a&gt;.&amp;nbsp; In any event, everything you see in the video is based on technology that is available now, or is very likely to&amp;nbsp;be available&amp;nbsp;within&amp;nbsp;a 7 to&amp;nbsp;12 year time frame.&lt;/p&gt;
&lt;p&gt;Our newest &lt;em&gt;Future Vision Video&lt;/em&gt; also captures the essence of &lt;a href="http://www.microsoft.com/industry/healthcare/providers/businessvalue/housecalls/overview.mspx" target="_blank"&gt;healthcare industry trends&lt;/a&gt; that I've been following and writing about&amp;nbsp;for the last few years.&amp;nbsp; This includes the rising tide of consumerism in healthcare, the retail movement, commoditization of services, information everywhere, and globalization.&lt;/p&gt;
&lt;p&gt;In the video, we follow a young pre-diabetic patient as she ventures out on a run. During her run, various physiologic functions are being monitored&amp;nbsp;and data&amp;nbsp;is being sent in real time&amp;nbsp;to her personal health record.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;a href="http://on10.net/link/27d29749-c092-46a4-8315-bd14c6238d8f/"&gt;&amp;nbsp;&lt;img height="175" src="http://on10.net/link/f7ace97e-da81-4b31-a50d-aba4f46ad12b/" width="217" border="0" /&gt;&lt;/a&gt; &lt;a href="http://on10.net/link/9253e607-e04e-48a3-a8d7-9631b5091c1e/"&gt;&lt;img height="174" src="http://on10.net/link/524ace05-1074-4476-846c-fc245ccba95c/" width="226" border="0" /&gt;&lt;/a&gt; &lt;/p&gt;
&lt;p&gt;A case manager, who has been given&amp;nbsp;permission by the patient&amp;nbsp;to see&amp;nbsp;her data, becomes aware that she may qualify for a new clinical trial.&amp;nbsp; When the young woman returns home she enters into a virtual consultation with her case manager who directs her to check with her personal physician about possible enrollment in the study.&amp;nbsp; She&amp;nbsp;immediately schedules a "virtual conference" with her personal physician.&lt;/p&gt;
&lt;p&gt;&lt;a href="http://on10.net/link/63a6b794-fb51-402d-b20d-3dfe426f33f7/"&gt;&lt;img height="178" src="http://on10.net/link/72e6ef03-5f2f-45e3-b683-05d3d4a7ac83/" width="223" border="0" /&gt;&lt;/a&gt; &amp;nbsp; &lt;a href="http://on10.net/link/100b885e-6049-4ade-a479-e205746a0e95/"&gt;&lt;img height="177" src="http://on10.net/link/283da677-e610-4751-9c68-e57a04e280a6/" width="222" border="0" /&gt;&lt;/a&gt; &lt;/p&gt;
&lt;p&gt;The scene switches to the young woman's endocrinologist as he beings to make rounds in&amp;nbsp;a hospital.&amp;nbsp; He uses a very light-weight Tablet computer to gather information on his patients, locate needed equipment, and conduct his patient visits.&amp;nbsp;&lt;br /&gt;&lt;br /&gt;&lt;img height="183" src="http://on10.net/link/0cf762c0-e678-41d1-a9f8-5ebce38902c0/" width="230" border="0" /&gt;&amp;nbsp; &lt;/p&gt;
&lt;p&gt;We see him performing a retinal exam on&amp;nbsp;one of his&amp;nbsp;diabetic inpatients and sharing&amp;nbsp;results with&amp;nbsp;the patient.&amp;nbsp;&lt;/p&gt;
&lt;p&gt;&lt;a href="http://on10.net/link/dbdc39d4-f9e9-490d-b36b-5bf22cb6bccf/"&gt;&lt;img height="180" src="http://on10.net/link/b343db00-2f35-4c1a-a00b-5d84242979ab/" width="225" border="0" /&gt;&lt;/a&gt; &lt;a href="http://on10.net/link/3f188e5b-6e81-47cd-938a-e1c028ec3d5d/"&gt;&lt;img height="179" src="http://on10.net/link/526480fc-ca59-4655-8a18-5f535c6f10d2/" width="231" border="0" /&gt;&lt;/a&gt; &lt;/p&gt;
&lt;p&gt;He later enters a special room where he conducts a&amp;nbsp;"virtual visit" with the young woman we saw at the beginning of the video.&amp;nbsp; The physician, his patient, and a clinical researcher collaborate&amp;nbsp;on details of the proposed clinical trial.&lt;/p&gt;
&lt;p&gt;&lt;a href="http://on10.net/link/e64ce8f6-4258-41fe-9d21-f3331c8bd61a/"&gt;&lt;img height="169" src="http://on10.net/link/da7c9766-47ac-4280-a89a-be2c74cf524c/" width="229" border="0" /&gt;&lt;/a&gt; &lt;a href="http://on10.net/link/61d4aa98-0c83-4dcc-94b3-10c05dd4576e/"&gt;&lt;img height="171" src="http://on10.net/link/1ff6a5d7-e5e9-4bfa-a1a5-666abcc8c370/" width="226" border="0" /&gt;&lt;/a&gt; &lt;/p&gt;
&lt;p&gt;The doctor&amp;nbsp;instructs his patient to visit&amp;nbsp;a nearby retail setting, where&amp;nbsp;as the video comes to a close,&amp;nbsp;we see her using&amp;nbsp;her "digital wallet" and a&amp;nbsp;kiosk to&amp;nbsp;get necessary tests and medication for the clinical trial.&lt;/p&gt;
&lt;p&gt;&lt;a href="http://on10.net/link/2f456f3d-eecf-4248-b9af-f10179a1e843/"&gt;&lt;a href="http://on10.net/link/7180a009-1c7f-47a7-b7ae-ea81a97395dc/"&gt;&lt;/a&gt;&lt;img height="175" src="http://on10.net/link/037faa6f-c38d-4ec7-ba57-40bf222ffe45/" width="234" border="0" /&gt;&lt;/a&gt;&amp;nbsp; &lt;/p&gt;
&lt;p&gt;I think the video accurately reflects&amp;nbsp;the kind of consumer-directed, quality and price transparent,&amp;nbsp;knowledge-driven healthcare delivery system we'd all like to see.&amp;nbsp; And while this is just a video, it certainly captures the essence&amp;nbsp;for how information technology&amp;nbsp;will help transform medical practice to&amp;nbsp;better connect people and data, facilitate improved collaboration, and better inform everyone involved.&lt;/p&gt;
&lt;p&gt;Bill Crounse, MD&amp;nbsp;&amp;nbsp; Worldwide Health Director&amp;nbsp;&amp;nbsp;&amp;nbsp; &lt;a href="http://www.microsoft.com/" target="_blank"&gt;Microsoft Corporation&lt;/a&gt;&lt;/p&gt;&lt;img src="http://on10.net/18517/WebViewBug.aspx?EVT=0" height="1" width="1" alt="" /&gt;</description><comments>http://on10.net/blogs/bcrounse/Future-Vision-Microsoft-knowledge-driven-health/</comments><itunes:summary>&amp;nbsp; 
&amp;nbsp;
If your company ever comes to Redmond for a health industry briefing at our Executive Briefing Center, or you happen to attend one of the many keynotes I give at industry conferences throughout the year, you'll more than likely see what is known as our Health Future Vision video.&amp;nbsp; 
This is the third such health industry video we have produced here at Microsoft.&amp;nbsp;&amp;nbsp;It has been my pleasure to work closely&amp;nbsp;with Ian Sands and his Industry Innovations Group (IIG)&amp;nbsp;to bring these videos to life.&amp;nbsp; What's particularly interesting is&amp;nbsp;how accurate&amp;nbsp;the videos have been in predicting future industry trends and how technology will influence the way we work.&amp;nbsp; Perhaps that's because&amp;nbsp;IIG does so much internal and external research before&amp;nbsp;producing one of these&amp;nbsp;videos.&amp;nbsp; We also base them on&amp;nbsp;technology that is either currently available but not&amp;nbsp;widely implemented, or on technology that is being actively pursued in the labs at Microsoft Research.&amp;nbsp; In any event, everything you see in the video is based on technology that is available now, or is very likely to&amp;nbsp;be available&amp;nbsp;within&amp;nbsp;a 7 to&amp;nbsp;12 year time frame.
Our newest Future Vision Video also captures the essence of healthcare industry trends that I've been following and writing about&amp;nbsp;for the last few years.&amp;nbsp; This includes the rising tide of consumerism in healthcare, the retail movement, commoditization of services, information everywhere, and globalization.
In the video, we follow a young pre-diabetic patient as she ventures out on a run. During her run, various physiologic functions are being monitored&amp;nbsp;and data&amp;nbsp;is being sent in real time&amp;nbsp;to her personal health record.&amp;nbsp;
&amp;nbsp;  
A case manager, who has been given&amp;nbsp;permission by the patient&amp;nbsp;to see&amp;nbsp;her data, becomes aware that she may qualify for a new clinical trial.&amp;nbsp; When the young woman returns home she enters into a virtual consultation with her case manager who directs her to check with her personal physician about possible enrollment in the study.&amp;nbsp; She&amp;nbsp;immediately schedules a "virtual conference" with her personal physician.
 &amp;nbsp;  
The scene switches to the young woman's endocrinologist as he beings to make rounds in&amp;nbsp;a hospital.&amp;nbsp; He uses a very light-weight Tablet computer to gather information on his patients, locate needed equipment, and conduct his patient visits.&amp;nbsp;&amp;nbsp; 
We see him performing a retinal exam on&amp;nbsp;one of his&amp;nbsp;diabetic inpatients and sharing&amp;nbsp;results with&amp;nbsp;the patient.&amp;nbsp;
  
He later enters a special room where he conducts a&amp;nbsp;"virtual visit" with the young woman we saw at the beginning of the video.&amp;nbsp; The physician, his patient, and a clinical researcher collaborate&amp;nbsp;on details of the proposed clinical trial.
  
The doctor&amp;nbsp;instructs his patient to visit&amp;nbsp;a nearby retail setting, where&amp;nbsp;as the video comes to a close,&amp;nbsp;we see her using&amp;nbsp;her "digital wallet" and a&amp;nbsp;kiosk to&amp;nbsp;get necessary tests and medication for the clinical trial.
&amp;nbsp; 
I think the video accurately reflects&amp;nbsp;the kind of consumer-directed, quality and price transparent,&amp;nbsp;knowledge-driven healthcare delivery system we'd all like to see.&amp;nbsp; And while this is just a video, it certainly captures the essence&amp;nbsp;for how information technology&amp;nbsp;will help transform medical practice to&amp;nbsp;better connect people and data, facilitate improved collaboration, and better inform everyone involved.
Bill Crounse, MD&amp;nbsp;&amp;nbsp; Worldwide Health Director&amp;nbsp;&amp;nbsp;&amp;nbsp; Microsoft Corporation</itunes:summary><link>http://on10.net/blogs/bcrounse/Future-Vision-Microsoft-knowledge-driven-health/</link><pubDate>Fri, 03 Aug 2007 03:02:00 GMT</pubDate><guid isPermaLink="true">http://on10.net/blogs/bcrounse/Future-Vision-Microsoft-knowledge-driven-health/</guid><evnet:views>897</evnet:views><evnet:viewtrackingurl>http://on10.net/18517/WebViewBug.aspx?EVT=0</evnet:viewtrackingurl><evnet:previewtext>&amp;nbsp; 
&amp;nbsp;
If your company ever comes to Redmond for a health industry briefing at our Executive Briefing Center, or you happen to attend one of the many keynotes I give at industry conferences throughout the year, you'll more than likely see what is known as our Health Future Vision&amp;#8230;</evnet:previewtext><dc:creator>bcrounse</dc:creator><itunes:author>bcrounse</itunes:author><slash:comments>1</slash:comments><wfw:commentRss>http://on10.net/blogs/bcrounse/Future-Vision-Microsoft-knowledge-driven-health/RSS/</wfw:commentRss><trackback:ping>http://on10.net/18517/Trackback.aspx</trackback:ping><category>collaborate</category><category>connect</category><category>future vision</category><category>health</category><category>healthcare</category><category>Industry Innovations Group</category><category>inform</category><category>IT</category><category>Microsoft</category><category>microsoft research</category><category>patients</category><category>quality</category><category>safety</category></item><item><title>Extending and coordinating care with Unified Communication: The next wave is here</title><description>&lt;div class="postcontent"&gt;
&lt;p&gt;Ten years ago I co-founded a company with the aim to provide web-based medical information, secure messaging and virtual visits between patients and their personal physicians. Working in partnership with Microsoft we developed technology that was well ahead of its time, and also well ahead of the market's ability to absorb it. Quite honestly, the technology was also a bit too complex, too expensive, and too hard to use. But that was then. &lt;/p&gt;
&lt;p&gt;&lt;a href="http://blogs.msdn.com/blogfiles/healthblog/WindowsLiveWriter/ExtendingandcoordinatingcarewithUnifiedC_8A0B/UC1.png%5B2%5D.jpg"&gt;&lt;img height="143" src="http://blogs.msdn.com/blogfiles/healthblog/WindowsLiveWriter/ExtendingandcoordinatingcarewithUnifiedC_8A0B/UC1.png_thumb.jpg" width="240" align="left" border="0" /&gt;&lt;/a&gt;&lt;br /&gt;Roll forward ten years. The technology has matured. Governments and payors around the world are looking for ways to provide health information and medical services more efficiently. Shortages and mal-distributions of qualified medical professionals, aging populations, and the increasing burden of chronic disease are creating a perfect storm in healthcare. A medical model that is solely dependent on physicians providing care to patients one-on-one, in city center clinics or hospitals, doesn't scale anymore and certainly isn't sustainable. &lt;br /&gt;&lt;br /&gt;Earlier this year I posted a Blog on &lt;a href="http://blogs.msdn.com/healthblog/archive/2007/03/22/unified-communications-the-next-big-thing-in-healthcare.aspx" target="_blank"&gt;&lt;u&gt;Unified Communications: The Next Big Thing in Healthcare&lt;/u&gt;&lt;/a&gt;. If you didn't read it then, please read it now to become better grounded on what I'm about to share.&lt;/p&gt;
&lt;p&gt;Envision a world where modalities for both synchronous and asynchronous communication begin to merge on the desktop, or even on your Smartphone. Imagine being able to schedule a virtual consultation with a colleague or colleagues as easily as you schedule an appointment in Outlook today. 
&lt;p&gt;&lt;a href="http://blogs.msdn.com/blogfiles/healthblog/WindowsLiveWriter/ExtendingandcoordinatingcarewithUnifiedC_8A0B/UC2%5B3%5D.png"&gt;&lt;img height="258" src="http://blogs.msdn.com/blogfiles/healthblog/WindowsLiveWriter/ExtendingandcoordinatingcarewithUnifiedC_8A0B/UC2_thumb%5B1%5D.png" width="344" align="left" border="0" /&gt;&lt;/a&gt;&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;Picture yourself using rich audio and video to enhance the communication and collaboration. Think about how you could share applications on your desktop, work together on documents, or extend presentations in a lecture hall to hundreds or thousands of your colleagues wherever they might be. &lt;/p&gt;
&lt;p&gt;&lt;img height="256" src="http://blogs.msdn.com/blogfiles/healthblog/WindowsLiveWriter/ExtendingandcoordinatingcarewithUnifiedC_8A0B/UC4_thumb%5B1%5D.png" width="341" align="left" border="0" /&gt;What about patients? Depending on your specialty this may be more or less relevant. However, I don't think there is a clinician out there who wouldn't benefit from incorporating Unified Communications into their practice work-flow. UC opens up amazing possibilities for virtual visits, follow-up visits, medication checks, home care, wound checks, chronic disease management, mental health, nurse call centers, patient education, and more. As governments and other payors around the world begin to understand the economics and value proposition of extending care with this now-commoditzed technology, healthcare services will go through a remarkable transformation.&lt;br /&gt;&amp;nbsp; 
&lt;p&gt;With Microsoft Unified Communications, and the newest versions of &lt;a href="http://office.microsoft.com/en-us/default.aspx" target="_blank"&gt;&lt;u&gt;Microsoft Office&lt;/u&gt;&lt;/a&gt;, &lt;a href="http://office.microsoft.com/en-us/communicator/FX101729051033.aspx" target="_blank"&gt;&lt;u&gt;Office Communicator&lt;/u&gt;&lt;/a&gt; and &lt;a href="http://office.microsoft.com/en-us/livemeeting/HA102026531033.aspx" target="_blank"&gt;&lt;u&gt;Office Live Meeting&lt;/u&gt;&lt;/a&gt;, all of this is not only possible; it is easy, intuitive and downright spectacular. 
&lt;p&gt;Use it as a hosted service or bring it into your enterprise. Do live interactive programs or record them for on-demand viewing later. There isn't a medical school, hospital, clinic, or physician's office that couldn't benefit from the mind-bending possibilities this technology unleashes. Get ready for a new day in healthcare. 
&lt;p&gt;Bill Crounse, MD Worldwide Health Director &lt;a href="http://www.microsoft.com/" target="_blank"&gt;&lt;u&gt;Microsoft Corporation&lt;/u&gt;&lt;/a&gt; &lt;/p&gt;&lt;/p&gt;&lt;/p&gt;&lt;/p&gt;&lt;/p&gt;&lt;/div&gt;&lt;img src="http://on10.net/18482/WebViewBug.aspx?EVT=0" height="1" width="1" alt="" /&gt;</description><comments>http://on10.net/blogs/bcrounse/Extending-and-coordinating-care-with-Unified-Communication-The-next-wave-is-here/</comments><itunes:summary>
Ten years ago I co-founded a company with the aim to provide web-based medical information, secure messaging and virtual visits between patients and their personal physicians. Working in partnership with Microsoft we developed technology that was well ahead of its time, and also well ahead of the market's ability to absorb it. Quite honestly, the technology was also a bit too complex, too expensive, and too hard to use. But that was then. 
Roll forward ten years. The technology has matured. Governments and payors around the world are looking for ways to provide health information and medical services more efficiently. Shortages and mal-distributions of qualified medical professionals, aging populations, and the increasing burden of chronic disease are creating a perfect storm in healthcare. A medical model that is solely dependent on physicians providing care to patients one-on-one, in city center clinics or hospitals, doesn't scale anymore and certainly isn't sustainable. Earlier this year I posted a Blog on Unified Communications: The Next Big Thing in Healthcare. If you didn't read it then, please read it now to become better grounded on what I'm about to share.
Envision a world where modalities for both synchronous and asynchronous communication begin to merge on the desktop, or even on your Smartphone. Imagine being able to schedule a virtual consultation with a colleague or colleagues as easily as you schedule an appointment in Outlook today. 


Picture yourself using rich audio and video to enhance the communication and collaboration. Think about how you could share applications on your desktop, work together on documents, or extend presentations in a lecture hall to hundreds or thousands of your colleagues wherever they might be. 
What about patients? Depending on your specialty this may be more or less relevant. However, I don't think there is a clinician out there who wouldn't benefit from incorporating Unified Communications into their practice work-flow. UC opens up amazing possibilities for virtual visits, follow-up visits, medication checks, home care, wound checks, chronic disease management, mental health, nurse call centers, patient education, and more. As governments and other payors around the world begin to understand the economics and value proposition of extending care with this now-commoditzed technology, healthcare services will go through a remarkable transformation.&amp;nbsp; 
With Microsoft Unified Communications, and the newest versions of Microsoft Office, Office Communicator and Office Live Meeting, all of this is not only possible; it is easy, intuitive and downright spectacular. 
Use it as a hosted service or bring it into your enterprise. Do live interactive programs or record them for on-demand viewing later. There isn't a medical school, hospital, clinic, or physician's office that couldn't benefit from the mind-bending possibilities this technology unleashes. Get ready for a new day in healthcare. 
Bill Crounse, MD Worldwide Health Director Microsoft Corporation </itunes:summary><link>http://on10.net/blogs/bcrounse/Extending-and-coordinating-care-with-Unified-Communication-The-next-wave-is-here/</link><pubDate>Tue, 31 Jul 2007 17:43:00 GMT</pubDate><guid isPermaLink="true">http://on10.net/blogs/bcrounse/Extending-and-coordinating-care-with-Unified-Communication-The-next-wave-is-here/</guid><evnet:views>409</evnet:views><evnet:viewtrackingurl>http://on10.net/18482/WebViewBug.aspx?EVT=0</evnet:viewtrackingurl><evnet:previewtext>Ten years ago I co-founded a company with the aim to provide web-based medical information, secure messaging and virtual visits between patients and their personal physicians. Working in partnership with Microsoft we developed technology that was well ahead of its time, and also well ahead of the&amp;#8230;</evnet:previewtext><dc:creator>bcrounse</dc:creator><itunes:author>bcrounse</itunes:author><slash:comments>0</slash:comments><wfw:commentRss>http://on10.net/blogs/bcrounse/Extending-and-coordinating-care-with-Unified-Communication-The-next-wave-is-here/RSS/</wfw:commentRss><trackback:ping>http://on10.net/18482/Trackback.aspx</trackback:ping><category>care</category><category>clinicians</category><category>healthcare</category><category>IT</category><category>Microsoft</category><category>physicians</category><category>technology</category><category>telehealth</category><category>telemedicine</category><category>unified communications</category></item><item><title>Help people around the world, win fame and prizes for your healthcare solution</title><description>&lt;p&gt;
				&lt;br /&gt;
				&lt;br /&gt;
				&lt;br /&gt;
				&lt;br /&gt;
				&lt;br /&gt;
				&lt;img title="Contest" height="132" alt="Contest" src="http://www.microsoft.com/isv/static/images/ISV_contest.gif" width="265" /&gt; &lt;/p&gt;
&lt;p&gt;Are you a healthcare industry solution vendor? Do you want worldwide recognition for your company's good work and the solutions you build using Microsoft technologies? Would you like an opportunity to win prizes including a roundtrip for two to Paris and a guest spot to judge at the Imagine Cup 2008? If so, Microsoft's Developer and Platform Evangelist group (DPE) has started up a new industry solution showcase and contest that I believe will be of great interest to readers of my Blog on Channel 10.&lt;/p&gt;
&lt;p&gt;For a little inspiration, visit the &lt;a href="http://www.microsoft.com/isv/showcase.aspx"&gt;&lt;u&gt;Microsoft ISV Showcase&lt;/u&gt;&lt;/a&gt;. You'll see some examples of the terrific work being done by our ISV community to change the world of healthcare (as well as education, clean technologies, and manufacturing). Check out the &lt;a href="http://www.microsoft.com/isv/static/videos/ISV_VitalImages_MBR.wvx"&gt;&lt;u&gt;video&lt;/u&gt;&lt;/a&gt; from &lt;a href="http://www.vitalimages.com/"&gt;&lt;u&gt;Vital Images&lt;/u&gt;&lt;/a&gt;, a company that is using Microsoft platform technologies as a base to give doctors a revolutionary new view of their patients, and a powerful way to save lives. The ground-breaking software creates colorful 3-D images from CT, MRI and PET scans, allowing problems in the heart, lungs, colon, and brain to be detected quickly, affordably, and less invasively. Also, take a look at some of the other healthcare ISV solutions that are featured in the showcase.&lt;/p&gt;
&lt;p&gt;With that under your belt, jump to the &lt;a href="http://www.theingenuitypoint.com/main/default.aspx"&gt;&lt;u&gt;CONTEST&lt;/u&gt;&lt;/a&gt; and enter your healthcare solution that is making, or has the potential to make, a difference in the lives of people around the world. Good luck!&lt;/p&gt;
&lt;p&gt;Bill Crounse, MD&amp;nbsp;&amp;nbsp;&amp;nbsp; Worldwide Health Director&amp;nbsp; &lt;a href="http://www.microsoft.com/"&gt;&lt;u&gt;Microsoft Corporation&lt;/u&gt;&lt;/a&gt; &lt;/p&gt;&lt;img src="http://on10.net/18426/WebViewBug.aspx?EVT=0" height="1" width="1" alt="" /&gt;</description><comments>http://on10.net/blogs/bcrounse/Help-people-around-the-world-win-fame-and-prizes-for-your-healthcare-solution/</comments><itunes:summary>
				
				
				
				
				
				 
Are you a healthcare industry solution vendor? Do you want worldwide recognition for your company's good work and the solutions you build using Microsoft technologies? Would you like an opportunity to win prizes including a roundtrip for two to Paris and a guest spot to judge at the Imagine Cup 2008? If so, Microsoft's Developer and Platform Evangelist group (DPE) has started up a new industry solution showcase and contest that I believe will be of great interest to readers of my Blog on Channel 10.
For a little inspiration, visit the Microsoft ISV Showcase. You'll see some examples of the terrific work being done by our ISV community to change the world of healthcare (as well as education, clean technologies, and manufacturing). Check out the video from Vital Images, a company that is using Microsoft platform technologies as a base to give doctors a revolutionary new view of their patients, and a powerful way to save lives. The ground-breaking software creates colorful 3-D images from CT, MRI and PET scans, allowing problems in the heart, lungs, colon, and brain to be detected quickly, affordably, and less invasively. Also, take a look at some of the other healthcare ISV solutions that are featured in the showcase.
With that under your belt, jump to the CONTEST and enter your healthcare solution that is making, or has the potential to make, a difference in the lives of people around the world. Good luck!
Bill Crounse, MD&amp;nbsp;&amp;nbsp;&amp;nbsp; Worldwide Health Director&amp;nbsp; Microsoft Corporation </itunes:summary><link>http://on10.net/blogs/bcrounse/Help-people-around-the-world-win-fame-and-prizes-for-your-healthcare-solution/</link><pubDate>Mon, 23 Jul 2007 18:45:00 GMT</pubDate><guid isPermaLink="true">http://on10.net/blogs/bcrounse/Help-people-around-the-world-win-fame-and-prizes-for-your-healthcare-solution/</guid><evnet:views>325</evnet:views><evnet:viewtrackingurl>http://on10.net/18426/WebViewBug.aspx?EVT=0</evnet:viewtrackingurl><evnet:previewtext>	
				
				
				
				
				 
Are you a healthcare industry solution vendor? Do you want worldwide recognition for your company's good work and the solutions you build using Microsoft technologies? Would you like an opportunity to win prizes including a roundtrip for two to Paris and a guest&amp;#8230;</evnet:previewtext><dc:creator>bcrounse</dc:creator><itunes:author>bcrounse</itunes:author><slash:comments>0</slash:comments><wfw:commentRss>http://on10.net/blogs/bcrounse/Help-people-around-the-world-win-fame-and-prizes-for-your-healthcare-solution/RSS/</wfw:commentRss><trackback:ping>http://on10.net/18426/Trackback.aspx</trackback:ping><category>contest</category><category>DPE</category><category>Health IT</category><category>healthcare</category><category>ISV</category><category>Microsoft</category><category>Vital Images</category></item><item><title>Your opportunity to help change the world in healthcare: Check out new RFP's from Microsoft Research</title><description>&lt;img title="MSR" height="231" alt="MSR" src="http://research.microsoft.com/images/ads/faculty_summit_2007.jpg" width="560" /&gt; 
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;My colleagues at &lt;a href="http://research.microsoft.com/"&gt;Microsoft Research &lt;/a&gt;asked me to spread the word about an announcement they made on Monday during their External Research &amp;amp; Program’s Faculty Summit. Faculty Summit is the premier event hosted by ER&amp;amp;P for academic researchers and professors to meet with Microsoft researchers and product group engineers for in-depth presentations and discussions of computing problems and research trends. The conference brings together approximately 350 academics from 175 leading institutions worldwide.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;During the Summit, Microsoft Research outlined the research agenda for the next year by announcing 11 new RFPs. These are research grants open to anyone, two of which focus on healthcare (outlined below). &lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;b&gt;&lt;u&gt;Cell Phone as a Platform for Healthcare&lt;/u&gt;&lt;/b&gt;&lt;/p&gt;
&lt;p&gt;Goals: &lt;/p&gt;
&lt;p&gt;· Explore applications and evolution of the cell phone for healthcare services. &lt;/p&gt;
&lt;p&gt;· Incubate, develop, and disseminate to the worldwide academic research community new healthcare services prototypes and mobile technology tools.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;Solution Statement: What medical applications are relevant, worldwide, for ‘smart’ mobile phones (application and web-enabled) in rural, and urban, communities? What are the appropriate services and infrastructures to be created to provide affordable and accessible healthcare services?&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;&lt;b&gt;&lt;u&gt;Personalized Medicine: Improving Genome-Wide Association Studies&lt;/u&gt;&lt;/b&gt;&lt;/p&gt;
&lt;p&gt;Goal: Genome-Wide Association Studies (GWAS) is an area that would greatly benefit from having computing improvements for researchers. Focus areas for improvement include:&lt;/p&gt;
&lt;p&gt;• Improvement of HapMap (tools for data collection, etc.)&lt;/p&gt;
&lt;p&gt;• Standardization of genetic data collection, semantics and DB schema &lt;/p&gt;
&lt;p&gt;• Improvement of Algorithms (particularly for in multi-allele disorders) accuracy, performance (e.g., parallelization, HPC)&lt;/p&gt;
&lt;p&gt;• Genomic Data Visualization&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;Solution Statement: Genome-Wide Association Studies (GWAS) are defined by the NIH as any study of genetic variation across the entire human genome that is designed to identify genetic associations with observable traits (such as blood pressure or weight), or the presence or absence of a disease or condition. GWAS are laying the groundwork for personalized medicine. &lt;i&gt;What is needed to put this data as quickly as possible into the hands of a broad number of researchers so that they can advance the state of the art in this area.&lt;/i&gt; &lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;If you’re interested in any more detail, please contact Tami Begasse: &lt;a href="http://on10.netmailto:tami.begasse@microsoft.com&gt;&lt;u&gt;tami.begasse@microsoft.com&lt;/u&gt;&lt;/a&gt;.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;Here’s your chance to help change the world in healthcare.&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;
&lt;p&gt;Good Luck!&lt;/p&gt;
&lt;p&gt;&lt;/p&gt;Bill Crounse, MD&amp;nbsp;&amp;nbsp; Worldwide Health Director&amp;nbsp; &amp;nbsp;&lt;a href="http://www.microsoft.com/"&gt;&lt;u&gt;Microsoft Corporation&lt;/u&gt;&lt;/a&gt;&lt;img src="http://on10.net/18409/WebViewBug.aspx?EVT=0" height="1" width="1" alt="" /&gt;</description><comments>http://on10.net/blogs/bcrounse/Your-opportunity-to-help-change-the-world-in-healthcare-Check-out-new-RFPs-from-Microsoft-Research/</comments><itunes:summary> 

My colleagues at Microsoft Research asked me to spread the word about an announcement they made on Monday during their External Research &amp;amp; Program’s Faculty Summit. Faculty Summit is the premier event hosted by ER&amp;amp;P for academic researchers and professors to meet with Microsoft researchers and product group engineers for in-depth presentations and discussions of computing problems and research trends. The conference brings together approximately 350 academics from 175 leading institutions worldwide.

During the Summit, Microsoft Research outlined the research agenda for the next year by announcing 11 new RFPs. These are research grants open to anyone, two of which focus on healthcare (outlined below). 

Cell Phone as a Platform for Healthcare
Goals: 
· Explore applications and evolution of the cell phone for healthcare services. 
· Incubate, develop, and disseminate to the worldwide academic research community new healthcare services prototypes and mobile technology tools.

Solution Statement: What medical applications are relevant, worldwide, for ‘smart’ mobile phones (application and web-enabled) in rural, and urban, communities? What are the appropriate services and infrastructures to be created to provide affordable and accessible healthcare services?

Personalized Medicine: Improving Genome-Wide Association Studies
Goal: Genome-Wide Association Studies (GWAS) is an area that would greatly benefit from having computing improvements for researchers. Focus areas for improvement include:
• Improvement of HapMap (tools for data collection, etc.)
• Standardization of genetic data collection, semantics and DB schema 
• Improvement of Algorithms (particularly for in multi-allele disorders) accuracy, performance (e.g., parallelization, HPC)
• Genomic Data Visualization

Solution Statement: Genome-Wide Association Studies (GWAS) are defined by the NIH as any study of genetic variation across the entire human genome that is designed to identify genetic associations with observable traits (such as blood pressure or weight), or the presence or absence of a disease or condition. GWAS are laying the groundwork for personalized medicine. What is needed to put this data as quickly as possible into the hands of a broad number of researchers so that they can advance the state of the art in this area. 

If you’re interested in any more detail, please contact Tami Begasse: tami.begasse@microsoft.com.

Here’s your chance to help change the world in healthcare.

Good Luck!
Bill Crounse, MD&amp;nbsp;&amp;nbsp; Worldwide Health Director&amp;nbsp; &amp;nbsp;Microsoft Corporation</itunes:summary><link>http://on10.net/blogs/bcrounse/Your-opportunity-to-help-change-the-world-in-healthcare-Check-out-new-RFPs-from-Microsoft-Research/</link><pubDate>Fri, 20 Jul 2007 21:50:00 GMT</pubDate><guid isPermaLink="true">http://on10.net/blogs/bcrounse/Your-opportunity-to-help-change-the-world-in-healthcare-Check-out-new-RFPs-from-Microsoft-Research/</guid><evnet:views>534</evnet:views><evnet:viewtrackingurl>http://on10.net/18409/WebViewBug.aspx?EVT=0</evnet:viewtrackingurl><evnet:previewtext> 

My colleagues at Microsoft Research asked me to spread the word about an announcement they made on Monday during their External Research &amp;amp; Program’s Faculty Summit. Faculty Summit is the premier event hosted by ER&amp;amp;P for academic researchers and professors to meet with Microsoft&amp;#8230;</evnet:previewtext><dc:creator>bcrounse</dc:creator><itunes:author>bcrounse</itunes:author><slash:comments>0</slash:comments><wfw:commentRss>http://on10.net/blogs/bcrounse/Your-opportunity-to-help-change-the-world-in-healthcare-Check-out-new-RFPs-from-Microsoft-Research/RSS/</wfw:commentRss><trackback:ping>http://on10.net/18409/Trackback.aspx</trackback:ping><category>genome</category><category>health</category><category>healthcare</category><category>microsoft research</category><category>smartphone</category></item><item><title>A Common User Interface to Clinical Systems</title><description>&lt;p&gt;On October 21st, 2005, I wrote an entry on this Blog about the need for a more common and intuitive user interface to clinical information systems. Here's part of that entry:&lt;/p&gt;
&lt;p&gt;&lt;i&gt;*****************************************************&lt;/i&gt;&lt;/p&gt;
&lt;p&gt;&lt;i&gt;Jim Lynch, R.N. is quoted by &lt;/i&gt;&lt;a href="http://www.healthdatamanagement.com/html/PortalStory.cfm?type=trend&amp;amp;DID=13154"&gt;&lt;i&gt;&lt;u&gt;Health Data Management's &lt;/u&gt;&lt;/i&gt;&lt;/a&gt;&lt;i&gt;on-line news service on remarks he recently made during a presentation at the 77th Convention and Exhibit of the &lt;/i&gt;&lt;a href="http://www.ahima.org/"&gt;&lt;i&gt;&lt;u&gt;American Health Information Management Association&lt;/u&gt;&lt;/i&gt;&lt;/a&gt;&lt;i&gt;. In his address, "Electronic Medical Records: Expect the Unexpected", Mr. Lynch recounts the plaudits and pitfalls encountered at Oklahoma City-based &lt;/i&gt;&lt;a href="http://www.integris-health.com/INTEGRIS/en-US/default.htm"&gt;&lt;i&gt;&lt;u&gt;Integris Health &lt;/u&gt;&lt;/i&gt;&lt;/a&gt;&lt;i&gt;during the implementation of their EMR. He says, “A major part of the problem was that the electronic record was not easy to use--the interface is not as simple as Microsoft Word, and many physicians had absolutely no computer skills.”&lt;/i&gt;&lt;i&gt; &lt;/i&gt;&lt;/p&gt;
&lt;p&gt;&lt;i&gt;Indeed! Why is it that EMR interfaces have to be so challenging for clinicians? The typical community physician in many American cities admits patients to more than one hospital. In my own community, it's not unusual for docs to call on three or four different hospitals. One hospital might use &lt;/i&gt;&lt;a href="http://www.meditech.com/"&gt;&lt;i&gt;&lt;u&gt;Meditech&lt;/u&gt;&lt;/i&gt;&lt;/a&gt;&lt;i&gt;; another &lt;/i&gt;&lt;a href="http://www.idx.com/"&gt;&lt;i&gt;&lt;u&gt;IDX&lt;/u&gt;&lt;/i&gt;&lt;/a&gt;&lt;i&gt;; another &lt;/i&gt;&lt;a href="http://www.cerner.com/public/"&gt;&lt;i&gt;&lt;u&gt;Cerner&lt;/u&gt;&lt;/i&gt;&lt;/a&gt;&lt;i&gt;; and yet another something else. Even if any one of these systems had the "perfect" user interface, how can a clinician become proficient on all of them? How much training would that take!&lt;/i&gt;&lt;/p&gt;
&lt;p&gt;&lt;i&gt;Bill Crounse, MD&lt;/i&gt;&lt;/p&gt;
&lt;p&gt;&lt;i&gt;******************************************************&lt;/i&gt;&lt;/p&gt;
&lt;p&gt;I am now extremely pleased to tell you about something that I believe may be the tipping point in moving us toward a common user interface to clinical systems, perhaps worldwide. For the past couple of years, Microsoft has been working with administrators, clinicians and other experts in the United Kingdom to design a common user interface for clinical and administrative systems at the National Health Service. With the consent of the NHS and its Connecting for Health initiative, the design guidelines and tools are now being made available to developers around the world with the launch of the &lt;a href="http://www.mscui.com/Default.aspx"&gt;&lt;u&gt;CUI Website&lt;/u&gt;&lt;/a&gt;.&lt;/p&gt;
&lt;p&gt;&lt;img title="CUI Website" height="481" alt="CUI Website" src="http://byfiles.storage.msn.com/y1pRwmtpws8M7_blN6AGZ38j0mL9XYyw-ssljBTw5KOoB49YqR06OeQhPHUzarEUvM96nGyYteqy9c" width="600" /&gt; &lt;/p&gt;
&lt;p&gt;As noted on the website, design guidance has been produced through a rigorous user-centred design process that incorporates primary and secondary research, usability testing, consultation with software providers and integrated hazard assessments. Patient Safety Assessments (PSAs) are continually performed to ensure the Design Guidance meets safety concerns.&lt;/p&gt;
&lt;p&gt;The guidance is targeted at both existing clinical applications and those that are being designed and architected right now. The second part of this release is the implementation of much of that guidance in the form of control libraries for both WinForms 2.0 and ASP.NET. The website contains &lt;a href="http://www.mscui.com/ControlsAndSamples.aspx"&gt;&lt;u&gt;explanation and samples&lt;/u&gt;&lt;/a&gt; for each of the Web controls with the &lt;a href="http://www.codeplex.com/mscui"&gt;&lt;u&gt;Codeplex project&lt;/u&gt;&lt;/a&gt; hosting a download of both the Winforms and the ASP.NET Control library.&lt;/p&gt;
&lt;p&gt;&lt;img title="Sample CUI Screen" height="434" alt="Sample CUI Screen" src="http://byfiles.storage.msn.com/y1pRwmtpws8M7_VhNvtm9LhqOhDepYNPsJAnQY2rMMcIwJY214SeGapfWpyme_CuXL4LJUz5IrEnFs" width="600" /&gt;&lt;/p&gt;
&lt;p&gt;&lt;i&gt;Example of Common User Interface Design&lt;/i&gt;&lt;/p&gt;
&lt;p&gt;If you are a developer of applications used in healthcare, an IT professional, or just someone who is passionate about clinical information systems, I urge you to become familiar with this excellent work, and help us make it even better by joining the dialogue &lt;a href="http://www.codeplex.com/mscui"&gt;&lt;u&gt;here&lt;/u&gt;&lt;/a&gt; on CodePlex (&lt;a title="http://www.codeplex.com/mscui" href="http://www.codeplex.com/mscui"&gt;&lt;u&gt;http://www.codeplex.com/mscui&lt;/u&gt;&lt;/a&gt;). Take a look at the &lt;a href="http://www.mscui.com/Default.aspx"&gt;&lt;u&gt;CUI Website&lt;/u&gt;&lt;/a&gt; and be sure to watch the introductory video.&lt;/p&gt;
&lt;p&gt;My thanks to our Microsoft UK team and our colleagues at the National Health Service for providing leadership in addressing a much needed solution that will improve patient safety while providing a much easier to use, more consistent interface to clinical systems.&lt;/p&gt;
&lt;p&gt;Bill Crounse, MD&amp;nbsp;&amp;nbsp;&amp;nbsp; Worldwide Health Director&amp;nbsp; &amp;nbsp;&lt;a href="http://www.microsoft.com/"&gt;&lt;u&gt;Microsoft Corporation&lt;/u&gt;&lt;/a&gt;&lt;/p&gt;&lt;img src="http://on10.net/18314/WebViewBug.aspx?EVT=0" height="1" width="1" alt="" /&gt;</description><comments>http://on10.net/blogs/bcrounse/A-Common-User-Interface-to-Clinical-Systems/</comments><itunes:summary>On October 21st, 2005, I wrote an entry on this Blog about the need for a more common and intuitive user interface to clinical information systems. Here's part of that entry:
*****************************************************
Jim Lynch, R.N. is quoted by Health Data Management's on-line news service on remarks he recently made during a presentation at the 77th Convention and Exhibit of the American Health Information Management Association. In his address, "Electronic Medical Records: Expect the Unexpected", Mr. Lynch recounts the plaudits and pitfalls encountered at Oklahoma City-based Integris Health during the implementation of their EMR. He says, “A major part of the problem was that the electronic record was not easy to use--the interface is not as simple as Microsoft Word, and many physicians had absolutely no computer skills.” 
Indeed! Why is it that EMR interfaces have to be so challenging for clinicians? The typical community physician in many American cities admits patients to more than one hospital. In my own community, it's not unusual for docs to call on three or four different hospitals. One hospital might use Meditech; another IDX; another Cerner; and yet another something else. Even if any one of these systems had the "perfect" user interface, how can a clinician become proficient on all of them? How much training would that take!
Bill Crounse, MD
******************************************************
I am now extremely pleased to tell you about something that I believe may be the tipping point in moving us toward a common user interface to clinical systems, perhaps worldwide. For the past couple of years, Microsoft has been working with administrators, clinicians and other experts in the United Kingdom to design a common user interface for clinical and administrative systems at the National Health Service. With the consent of the NHS and its Connecting for Health initiative, the design guidelines and tools are now being made available to developers around the world with the launch of the CUI Website.
 
As noted on the website, design guidance has been produced through a rigorous user-centred design process that incorporates primary and secondary research, usability testing, consultation with software providers and integrated hazard assessments. Patient Safety Assessments (PSAs) are continually performed to ensure the Design Guidance meets safety concerns.
The guidance is targeted at both existing clinical applications and those that are being designed and architected right now. The second part of this release is the implementation of much of that guidance in the form of control libraries for both WinForms 2.0 and ASP.NET. The website contains explanation and samples for each of the Web controls with the Codeplex project hosting a download of both the Winforms and the ASP.NET Control library.

Example of Common User Interface Design
If you are a developer of applications used in healthcare, an IT professional, or just someone who is passionate about clinical information systems, I urge you to become familiar with this excellent work, and help us make it even better by joining the dialogue here on CodePlex (http://www.codeplex.com/mscui). Take a look at the CUI Website and be sure to watch the introductory video.
My thanks to our Microsoft UK team and our colleagues at the National Health Service for providing leadership in addressing a much needed solution that will improve patient safety while providing a much easier to use, more consistent interface to clinical systems.
Bill Crounse, MD&amp;nbsp;&amp;nbsp;&amp;nbsp; Worldwide Health Director&amp;nbsp; &amp;nbsp;Microsoft Corporation</itunes:summary><link>http://on10.net/blogs/bcrounse/A-Common-User-Interface-to-Clinical-Systems/</link><pubDate>Sat, 14 Jul 2007 00:47:00 GMT</pubDate><guid isPermaLink="true">http://on10.net/blogs/bcrounse/A-Common-User-Interface-to-Clinical-Systems/</guid><evnet:views>781</evnet:views><evnet:viewtrackingurl>http://on10.net/18314/WebViewBug.aspx?EVT=0</evnet:viewtrackingurl><evnet:previewtext>On October 21st, 2005, I wrote an entry on this Blog about the need for a more common and intuitive user interface to clinical information systems. Here's part of that entry:
*****************************************************
Jim Lynch, R.N. is quoted by Health Data Managem