Somebody ask him in their next chat when are they going to announce Zune availability in the UK? I was sad to find my US credit card ran out about a week ago so my days with a subscription are limited... come on Robbie!
On a similar topic, get some LoveFilm support on the 360- it's Europe's equivalent to Netflix.
I remember the worldwide simulataneous launch MS did for the 360 when it came out- it's a real shame the same can't be said for the other products. I know it's complex but I do feel sometimes like Europe is an afterthought.
On the topic of announcements: Nothing too Earth-shattering from MS this year, but that's not a bad thing, Win7 is clearly going to take some time to get out of the way. I did enjoy the demonstration of the future textbook, despite having already seen it- as a medical student I would love an anatomy textbook with that functionality!